Salesforce Solution Architect KMM Technologies, Inc Posted 3 days ago | Updated 4 hours ago Overview Remote Accepts corp to corp applications Contract

• Independent Contract
• W2 Contract
• 12 Skills Service Cloud Salesforce Solution Architect Marketing Cloud Five9 Job Details KMM an

ISO 9001

2015, CMMI Level 2 certifiedpany provides high-quality IT consulting services and innovative solutions by using the most effective and modern technologies. We have a core group of Subject Matter Experts with certifications and immense experience in successfully delivering mission-critical solutions. We have extensive industry experience in the financial, insurance, Health IT, media, marketing, retail, andernment markets. We have a proven track record in understanding client s business challenges, determine a customer-focused solution, and provide the technical implementation and documentation to bring it to fruition.

• Job Title:

  Salesforce Solution Architect

• Job Location:

  Adelphi, MD (Remote work is possible)

• Key Responsibilities:

  Managing technology that powers inbound and outboundmunications across multiple channels using Salesforce Service Cloud, Salesforce Marketing Cloud, and third-party Center solutions.

• Role Involves:

  Enabling seamless inboundmunication workflows, automating constituent journeys, and delivering personalized outreach strategies.

• Requirements:

  Expertise in Salesforce Service Cloud and Marketing Cloud, experience integrating third-party tools such as Five9.

• Collaboration:

  Work closely with business stakeholders, technology leaders, and cross-functional teams to design and implement innovative solutions.

• Ideal Candidate:

  Should be a hands-on implementer and strategic thinker who can deliver scalable, impactful solutions aligned withanizational goals.

• Experience:

  Minimum of 5 years in Salesforce-focused roles with deep expertise in Service Cloud, Omni-Channel, andmunications workflows.

• Certifications:

  Salesforce Certified Advanced Administrator required; additional certifications (e.g., Salesforce Platform App Builder) are a strong plus.

• Center Integration:

  Proven experience integrating third-party Center solutions like Five9, Service Cloud Voice etc.
• Marketing Cloud (Preferred): Experience with Salesforce Marketing Cloud is a plus.

• Leadership Experience:

  Experience mentoring and leading teams of Salesforce professionals, ensuring alignment with best practices.

• Solution Design & Development:

  Expertise in designing and implementing Salesforce solutions, including custom objects, flows, and process automation.

•

Cross-Functional Collaboration:

Experience working with stakeholders to translate business needs into technical solutions. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10244996

Position Id:

2025-2194 Posted 3 days ago