Services Administrator Abraham Technical Services Inc Rogers, MN Job Details $27 - $34 an hour 6 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Life insurance Qualifications Mid-level Microsoft Office 3 years High school diploma or GED Data entry Communication skills

Full Job Description Description:

AbeTech is seeking a highly motivated and self-driven individual to join our Team as a Services Administrator. The ideal candidate will thrive in a fast-paced work environment and possess excellent communication and problem-solving skills. As a Services Administrator, you will be responsible for managing client RMA and spares pool programs, in-house repairs, 3rd party repairs, and all dispatch communication. The ability to work as an excellent team mate while putting clients first is an essential function of this role. This role is part of our Professional Services team and requires a high level of professionalism and attention to detail.

Primary Responsibilities:

Manage client RMA and spares pool programs Manage in house repairs from receipt, repair and return shipment Manage 3rd party repairs with from requests through quoting, scheduling and invoicing Manage all dispatch communication

Requirements:

Required/Recommended Skills and Education:

An ideal candidate will possess excellent verbal and written communication skills Attention to detail is a requirement Ability to multitask and prioritize daily duties A strong sense of teamwork is required in all efforts 3+ years experience in client facing roles, phone support, and data entry required Demonstrated ability to think on your feet and make quick decisions A high school degree or equivalent is required, post-secondary education considered a plus Proficiency in Microsoft Business Solutions and Microsoft Office Suite Ability to lift up to 50 pounds

Benefits:

Currently we offer a benefit package, which includes health and dental insurance that can be purchased for you and your dependents. We also have short and long term disability, holiday pay, personal time off, life insurance (group and voluntary), flexible spending account for health and dependent care, health savings accounts, and a 401k plan.