National Scheduling Coordinator Faciliserv, Inc - 3.0 Woodstock, IL Job Details Full-time $60,000 - $70,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Tools provided Qualifications Microsoft Word Microsoft Excel Microsoft Access Mid-level Microsoft Office High school diploma or GED Organizational skills Phone etiquette Communication skills Time management Full Job Description About the

Role:

FaciliServ is seeking a highly organized and detail-oriented National Scheduling Coordinator to join our dynamic team. In this role, you will play a critical part in scheduling inspectors for jobs, managing the billing process, and supporting the sales, estimation and operation teams. This position requires excellent executive functioning and organizational skills, attention to detail, dynamic personality, exceptional phone skills and the ability to thrive in a fast-paced environment.

Who We Are:

FaciliServ, a family-founded business now nationally recognized, specializes in athletic facility service, including the repair, maintenance, and inspection of bleachers and gym equipment. Our commitment to quality and employee well-being sets us apart as we expand in this exciting field.

Key Responsibilities:

• Coordinate and schedule inspectors and technicians for jobs, ensuring optimal efficiency and timely service delivery.
• Contact new and existing clients via phone, email, text and other media to offer and schedule federally required inspections.
• Communicate job assignments and schedules clearly to inspectors, technicians and relevant stakeholders.
• Manage and process billing for completed inspections, maintaining accuracy and timeliness.
• Maintain and update scheduling and billing records in company systems.
• Serve as the primary point of contact for the scheduling department-related inquiries and adjustments.
• Collaborate with internal teams to ensure seamless operations and customer satisfaction.
• Monitor and troubleshoot inspector and technician work issues, scheduling and/or routing conflicts, billing discrepancies, and resolving issues proactively.
• Maintain and exceed weekly and monthly inspection department goals

Qualifications:

• Proven experience in scheduling, coordination, and administrative roles, preferably in a service or inspection-based industry.
• Strong organizational and time-management skills, with the ability to manage multiple tasks effectively.
• Excellent communication skills, both written and verbal.
• Detail-oriented with a high degree of accuracy in billing and record-keeping.
• Proficiency in Microsoft Office Suite (Word, Excel, Access) database CRM and scheduling or billing software.
• Ability to work independently and as part of a team in a fast-paced environment.
• High school diploma or equivalent required; additional education or certifications are a plus.

What We Offer:

Comprehensive Benefits:

Health, Dental, Vision, and Life insurance

Work Essentials:

All tools and technology will be provided.

Work-Life Balance:

Paid time off, including holidays, and vacation days

Career Growth :

Opportunities for professional development.

Additional Perks:

Bi-weekly pay, and overtime potential.

Travel:

Some travel may be required for this position, approximately 10%

Location:

US-Woodstock, IL Time Type:

Full Time - in the office

Schedule:

Full-Time Hours:

Primarily Monday to Friday 7:00 AM till 4:00 pm with 1 hour lunch. Weekly overtime as needed based on schedule and billing statuses. If you are a motivated and detail-oriented individual with a passion for organization and efficiency, apply today to become part of the FaciliServ team! Faciliserv, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. Please note that, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Faciliserv, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity

Job Type:

Full-time Pay:

$60,000.00 - $70,000.00 per year

Schedule:

Monday to Friday Overtime Weekends as needed

Work Location:

In person