TeleCommunications Technician

II FLASH

Technology Group

• 4.3 Annapolis Junction, MD Job Details $116,700
• $131,000 a year 8 hours ago Benefits 401(k) 6% Match 401(k) matching Referral program Qualifications Software troubleshooting Bachelor of Science 11+ years High school diploma or GED Bachelor's degree IAT Senior level IAT Level I Communication skills Active Directory Full Job Description Telecommunications Technician II needed! Must have TS/SCI with active polygraph. Day Hours
• Mon-Fri.

Group:

Data Center Services Team:

Networks Key Responsibilities:

Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints. Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure. Responsible for configuration of the Voice and Video Conferencing Systems Responsible for responding to security incident reports Works with customer ticket in the SupportIT ticketing system.

Education Requirements:

HS/GES and 25 years of experience, OR BS and 20 years of experience.

• IAT Level 1

Certification Mandatory Skills:

Communication Skills Creative Problem Solving Nice to have troubleshooting expertise

Approximate Salary Range:

$116,700

• $131,000 Comprehensive Benefits Package!

6% 401K Match! Tuition/Certification Reimbursement! Great Referral Bonus Program! +++Can also apply to www.flashtg.com or send resume directly to .