HR Service Center Analyst 3.7 3.7 out of 5 stars 13103 Westheimer Road, Houston, TX 77077 CITGO Petroleum Corporation 834 reviews

CITGO PETROLEUM CORPORATION CITGO

Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry. At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care. Job Summary The incumbent of this position manages, protects and oversees company-wide HR data. Serves as subject matter expert dealing with highly personal, confidential and sensitive information, utilizing SAP/SuccessFactors and PC applications to research and analyze inquiries, produce data, run analyses and various reports to support legal inquisitions and requests for confidential data, numerous HR reports, including those regarding legal compliance with federal and state employment laws, and various business unit requests. Analyze and process company-wide requests affecting all types of employee pay records, as well as organization structure. Manage data integrity and educate/train HR personnel on key processes affecting HR employee master data. Minimum Qualifications High School Diploma Associate Degree peferred 3 years of job-related experience with an associate's degree in human resources, personnel administration, HRIS, or related field. If no associate's degree, 5 years of job-related experience in Human Resources/Benefits, service representative work or other related experience is required. Should be self-directed, have strong customer service orientation, good written communication skills, possess ability to prioritize, manage multiple tasks simultaneously, and be able to work independently in a team environment. Maintain a high-level knowledge of SAP/SuccessFactors and how it interfaces and affects other systems and transactions. Complete additional SAP/SuccessFactors training and execute testing for new releases. Maintain awareness of new HR Laws, benefit plans, and changes throughout the year and their impact in SAP/SuccessFactors. Significant knowledge and understanding of CITGO's HR policies, procedures and benefits is required for necessary analysis to occur. Understands benefits and payroll. Job Duties 1. Evaluate personnel action requests to confirm their alignment with CITGO's HR processes, ensuring they do not adversely affect employees, business workflows, or data security. When needed, partner with the requester to gather pertinent information or refine the request, ensuring it meets compliance standards before transaction is finalized. 2. Provide direction, guidance and training to HR professionals and Benefits staff on proper procedures to ensure appropriate workflows between SAP modules/SuccessFactors Employee Central and EC Time impacting Payroll, Finance, SAP security, and Organizational Structure. 3. Manage the employment verification process with external financial institutions for employees across the company. This includes both verbal and written, such as mortgage verifications, letters of employment for various entities. Ensure compliance with regulations regarding information provided and maintain accuracy and timeliness in completion. 4. Collaborate with HR professionals, Managers and Business Units to analyze, design and/or restructure organizations. Ensure that positions and employees are appropriately aligned, costs are allocated to the correct cost centers, and reporting relationships initiate appropriate workflows within SAP/SuccessFactors. 5. Direct IT Production Support to configure other critical HR tables such as worksite for unemployment, hourly rate tables, salary ranges, etc. 6. Develop and maintain standard operating procedures of technical HR processes affecting data in SAP/SuccessFactors. This includes updating comprehensive guidelines as technical upgrades are implemented in SAP/SuccessFactors Employee Central and EC Time. These standard operating procedures serve as the foundational training material for company-wide HR staff, benefits staff, compensation analysts and service center staff. 7. Special projects and report analyses as required. Job Duties II Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned. Here are the incentives we offer: Remote Work options available for eligible positions Options are department and/or location specific 9/80 Work Schedule Option (where applicable) Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees Paid Vacation Time Company-Paid Holidays Caregiver Leave Excellent 401(k) Match Pension Plan Company-Paid Sick Leave and Long-Term Disability Medical, Dental, & Vision Plans; FSA and HSA options Company-Paid Life Insurance for Active Employees Healthy Rewards Program Service Awards Program Educational Assistance Plan Dependent Children Scholarships Reimbursement for Gym Membership Employee Discount Programs On-site Health Clinic (select locations) On-site Cafeteria (select locations) On-site Credit Union and ATM (Corporate office only) On-site Fitness Center (select locations)

PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID - 926