Automotive Service Writer (RO Writer Experience needed)
at NAPA Auto Parts
Virginia Beach, VA
Posted: 1-29-2025
Maintenance, Repair, and Installation
$101,000/year
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About this Career
Automotive Service Technicians and Mechanics
Skills
Customer Service, Telephone Skills, Greeting Customers, English Language, Multilingualism, Automotive Services, Communication, Sales, Writing, Automotive Service Excellence (ASE) Certification
Job Description
Automotive Service Writer (RO Writer Experience needed) Napa auto care Virginia Beach, VA Job Details Full-time $52,000 - $150,000 a year 2 days ago Benefits Health insurance 401(k) Paid time off Qualifications ASE Certification Bilingual Service writing Collaboration with sales Customer service English Mid-level High school diploma or GED Automotive service Phone etiquette Dealership experience Full Job Description Candidate with own crew such as inspector and technician would be highly preffered. Monday to Friday 8AM to 5PM Saturday 8AM to 1PM Responsible for the front end of an automotive repair using RO Writer software a must. Making appointments Greeting customers Writing repair orders through RO Writer Contacting customers Sourcing parts Writing estimates Delegating jobs to technicians Communicating customer concerns to technicians Ordering parts using data utility Collecting payments Explaining services to customers Addressing customer's complaints
Job Type:
Full-time Pay:
$52,000.00 - $150,000.00 per yearBenefits:
401(k) Health insurance Paid time offShift:
Day shiftWork Days:
Monday to Friday Weekends as neededWork Location:
In personOther Job Posting Details
Salary
Minimum
Maximum
$52,000/yr
$150,000/yr