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Certified IT Administrator (LAN/WAN), Level 1
at City of New York
New York, NY
Posted: 4-14-2025
Information Technology and Computer Science
$105,116/year
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About this Career
Network and Computer Systems Administrators
Skills
Salesforce, Microsoft SharePoint, Research, Microsoft 365, ServiceNow, Information Technology, Management, Windows Servers, Planning, Microsoft Azure, IBM Websphere Application Server, Storage Management, Application Development, Self-Starter, Automation, LAN Administration, Local Area Networks, Veritas NetBackup, Cloud Services, VMware vCenter, Print Servers, IT Service Management, File Transfer Protocol (FTP), Apache Tomcat, Security Management, Microsoft Teams, Active Directory, Office 365 Exchange Online, SQL (Programming Language), Endpoint Management, Computing Platforms, Network Administration, Linux Servers, Software Installation, Troubleshooting (Problem Solving), Scripting, Unemployment Compensation Services, Dynamic Host Configuration Protocol (DHCP), Software As A Service (SaaS), Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Group Policy, Web Servers, Data Domain, Data As A Service (DaaS), Certificate Authority, Microsoft Office 365, Wide Area Networks, Windows PowerShell, Computer Science, Help Desk Support, Microsoft Windows 10
Job Description
- Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil service title.
- The New York City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information Technology division.
- VMWare version 7.
- Citrix server, virtual applications and desktops (VDIs), FSLogix, SCCM, Web server platform build and administration (IBM Websphere, IIS, and Apache Tomcat), SQL experience. Powershell scripting is a major plus, and Linux server experience is preferred.
- The candidate should be prepared to enter an environment that is transitioning core IT services to a number of 3rd party cloud service providers (primarily DaaS and SaaS), so experience with providers such as Box, Salesforce, ServiceNow, and others is a plus.
- The technician will be required to work with minimal supervision and in a project team environment, including interaction with application development, network administrators, and storage administrators.
- The technician should be a "self-starter" as they will be required to troubleshoot problems and research solutions independently. This may include extensive interaction with support staff from NYCERS' vendor.
- The technician will be required to clearly document technical solutions including software installation, application configurations, and platform schematics
- preparing and reviewing technical LAN/WAN documentation as situations dictate.
- The technician will be required to develop automation scripts to carry out routine tasks where possible.
- The technician will be responsible for identifying, diagnosing, and resolving service tickets via phone, email, and in person. They will be responsible for handling escalations from the BSC support team (level 1 helpdesk) and other IT Division staff.
- The person will be required to work overtime upon request, including the potential for the occasional weekend.
CERTIFIED IT ADMINISTRATOR
(LA- 13652 Qualifications Professional/vendor certification(s) in local area network administration that is required for the position to be filled.
Note:
In addition to meeting the minimumQualification Requirements:
Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.Salary Min:
$ 95,233.00Salary Max:
$115,000.00Other Job Posting Details
Salary
Minimum
Maximum
$95,233/yr
$115,000/yr