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IT Clinical Informatics Support Specialist

IT Clinical Informatics Support Specialist

at UPMC Mercy School of Nursing

Englewood, CO

Posted: 1-23-2025

Information Technology and Computer Science

Ï

$73,414/year

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About this Career

Computer User Support Specialists

Skills

Workflow Management, Management, System Support, Project Management, Customer Service, Practice Management, Electronic Medical Record, Communication, Leadership, Medical Records, Technical Support, Clinical Informatics, Analytical Skills, Technology Solutions, Project Implementation, Licensed Vocational Nurse (LVN), Problem Solving, Productivity Software, End-User Training And Support

Job Description

IT Clinical Informatics Support Specialist CommonSpirit Health - 3.6 Englewood, CO Job Details Full-time $27.84 - $40.36 an hour 9 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance 403(b) Life insurance Qualifications LVN Mid-level High school diploma or GED Analysis skills Organizational skills Application support Leadership 2 years Communication skills Full Job Description Requisition
ID 2025-392499
Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Weekly Schedule Standard Hours Remote Yes Category Clinical Informatics Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Responsibilities The Clinical Support Specialist performs duties related to system training and workflow optimization, which includes computer-based training and orientation of staff and physicians in an efficient and economical manner; participation in workflow design and development; project implementation; documentation; and end user training. This position has delegated responsibility for problem solving, assessing processes and issues, and collaborating with other staff and physicians to develop solutions resulting in efficient and functional workflows for end users of our software applications. The Clinical Support Specialist assures that training is customer-focused and based on needs identified by customers throughout the system. The department is working to implement leading-edge technology solutions, including electronic practice management, health records and clinical decision support systems in support of our organization's overall goal to transform healthcare.
Qualifications Required Education and Experience Required Minimum Education:
HS Diploma/GED or equivalent A minimum of two (2) years of experience providing system support to clinical staff, or minimum two (2) years of experience working in a clinical setting with daily use of an electronic medical record; understanding of clinical workflows within an EMR; and, minimum two (2) years of proven knowledge of clinical workflows and track record of providing excellent support to clinical staff are required.
Preferred:
Prior experience providing application support may be accepted in lieu of clinical background; and, clinical background is highly desired. Required Licensure and Certifications MA, LVN, or other clinical degree desired. Required Minimum Knowledge, Skills, Abilities and Training Strong communication and leadership skills with ability to work with and communicate to a diverse work force in all levels of the organization.
Special skills preferred include:
Strong problem solving skills with ability to be an outside-of-the-box thinker. Ability to manage project tasks and timelines Analytical ability Ability to handle multiple priorities. Ability to lead others in a team environment and come to consensus on workflow/training related issues. Personal computer-based productivity tools. Ability to learn and apply Transformational Care principles in establishing workflows with providers and staff Ability to effectively train others.
Training:
Training in and/or strong working knowledge of specific applications may be required or preferred based on assignment. Consult with department management for specifics. Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified. Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.

Other Job Posting Details

Salary

Minimum

Maximum

$57,907/yr

$83,949/yr

MINIMUM EDUCATION LEVEL

High school or GED

MINIMUM YEARS EXPERIENCE

2