Operations Specialist Intocast Nashville, TN 37207 Operations Specialist Job Description About Us

INTOCAST

has been a global leader in refractory products and plant engineering for over 45 years, serving the iron and steel industry with high-quality solutions. Founded in 1979, it has grown to 31 locations worldwide, employing 2,000 people. Committed to innovation and sustainability, INTOCAST continuously invests in research to enhance product performance and efficiency. Are you ready to be at the heart of a brand-new office in Nashville? We are looking for a highly motivated Operations Specialist to take the lead in establishing and managing our local operations. In this dynamic role, you will partake in a variety of essential functions, including accounting, purchasing, and sales support, ensuring the seamless day-to-day operation of our office.

Job Summary:

As a key team member, you will be responsible for office administration, managing communication, maintaining office equipment, and providing outstanding customer service—all while supporting our global finance team based in Germany. Your attention to detail, problem-solving skills, and ability to thrive in a fast-paced environment will be crucial to our success. If you are excited about the opportunity to build something from the ground up, work collaboratively with international teams, and contribute to a growing organization, we want to hear from you!

Key Responsibilities:

Financial & Accounting Support:

Manage customer invoicing and allocate incoming payments accurately. Process expenses to the appropriate cost accounts. Maintain and update master data for debtors and creditors. Perform account reconciliation, investigating and resolving any discrepancies. Handle supplier correspondence and verify supplier invoices for accuracy.

Procurement & Inventory Management:

Obtain and compare supplier quotes to ensure cost efficiency. Purchase materials and oversee inventory master data maintenance. Accurately record and process incoming materials in the system. Work closely with sales teams to manage inventory levels and ensure timely order placement.

Order & Logistics Coordination:

Enter customer sales orders and generate purchase orders accordingly. Oversee the entire logistics function, including creating delivery documents for domestic and international shipments. Coordinate import and inland shipping with logistics partners. Track and follow up on inbound and outbound shipments to ensure timely delivery.

Customer & Supplier Relations:

Communicate with customers regarding orders, shipments, and receivables as needed. Handle customer complaints and resolution processes. Support the preparation of quotations and pricing documents.

Qualifications:

Strong Communication & Customer Service Skills

• Ability to interact professionally with clients, vendors, and internal teams, ensuring seamless operations and positive relationships. Administrative & Office Management Expertise
• Experience in handling administrative functions, coordinating office activities, and maintaining operational efficiency. Technical Proficiency & Systems Management
• Comfortable managing office equipment, software tools, and operational systems to streamline workflows. Detail-Oriented & Highly Organized
• Strong attention to detail with the ability to track, manage, and process multiple tasks with accuracy and efficiency. Self-Sufficient & Proactive
• A motivated self-starter who takes initiative, solves problems independently, and makes sound decisions in a fast-paced environment. Time Management & Prioritization
• Skilled at balancing multiple priorities, meeting deadlines, and adjusting to shifting business needs effectively.

Must be able to bend, stand or sit for long periods. May be required to lift, push, or pull 50 lbs or more.

Compensation & Benefits:

Competitive salary of $27-32/hour based upon experience.

Professional Development Opportunities:

We invest in our employees' growth through training programs, workshops, and continuous education resources, empowering them to enhance their skills and advance their careers.

Collaborative Work Culture:

Our team-oriented environment fosters collaboration and open communication, encouraging employees to share ideas, work together on projects, and support one another to achieve common goals.

Flexible Work Arrangements:

We understand the importance of work-life balance and therefore offer flexible working hours and hybrid remote work options to accommodate our employees' diverse needs and lifestyles.

Comprehensive Benefits Package:

Our competitive benefits package includes health insurance, retirement plans, and a generous leave policy ensuring employees feel valued and secure both personally and professionally.

Recognition and Rewards:

We prioritize recognizing and celebrating employees' achievements and contributions through regular performance reviews, and recognition programs, fostering a motivated and engaged workforce.

Work authorization/security clearance requirements:

Authorized or able to provide required documents to work in United States.

Physical Requirements/Work Environment:

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. May be required to lift, push, or pull 50 lbs or more.

EEO Statement:

Intocast is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.

Job Type:

Full-time Pay:

$27.00

• $32.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Ability to

Relocate:

Nashville, TN 37207: Relocate before starting work (Required)

Work Location:

In person