Loan Servicing Analyst Armitage Street LLC Chicago, IL Job Details Full-time $50,000 - $80,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Qualifications Document preparation (loan closing) Google Docs Curiosity Loan processing experience Process improvement standards implementation Customer service Loan origination Efficiency improvement Handling customer inquiries Mid-level Microsoft Office Follow-up (loan closing) Loan processing experience (more than 5 years) Attention to detail Coordination (loan closing) Organizational skills Document archiving (loan processing) Construction Loan processing experience (1-5 years) 2 years Communication skills Loan processing Flexibility Time management Full Job Description Company Overview Armitage Street LLC ("Armitage") is a Chicago-based debt fund specializing in financing residential and commercial real estate. We focus on fast, transparent, and reliable execution with a borrower-first approach. Job Summary The Loan Servicing Analyst will oversee the lifecycle of Armitage's loan portfolio, from origination to payoff. This role will work with borrowers, title companies, legal counsel, Armitage's Head of Construction, and other parties involved to ensure smooth closings, construction draws, and compliant loan servicing. This is a unique opportunity to learn and develop in multiple areas of a high-growth company. Accountabilities Real Estate Closings Oversee pre-closing preparation, scheduling, and transaction funding. Track checklist diligence items, review for accuracy, and keep deals on schedule. Regularly follow up with borrowers and respond to closing inquiries. Coordinate with Armitage's legal counsel, title company representatives, the borrower, and their attorney to ensure a smooth transaction. Construction Draws Lead the draw process from intake to funding. Ensure compliance by reviewing sworn statements, lien waivers, title updates, permits, inspections, and insurance documents. Confirm and balance construction budgets. Assist borrowers with draw documentation and process inspection requests within eight business hours. Optionally join on-site construction inspections. Loan Servicing and Portfolio Maintenance Ensure compliance with insurance, property tax, and financial requirements. Maintain internal portfolio records and project documentation. Prepare and process mortgage lien releases, loan extensions, incoming mail, and borrower inquiries. Coordinate with Armitage's Controller on past-due loans and send default notices as necessary. General Participate in daily huddles and weekly meetings. Recommend and implement process improvements as part of Armitage's core focus on adding value through simplification. Act as the main point of contact for borrower inquiries and information workflow to create best-in-class borrower service. Qualifications, Requirements, and Skills Two or more years of experience in construction loan servicing, closings, or draw processing. Located in or around the Chicagoland area. High attention to detail, inquisitive, and flexible. Strong time management and organizational skills. Able to manage expectations internally and externally while providing top notch communication and borrower service. Proficiency in Google Drive, Gmail, Sheets, Docs and Microsoft Equivalents. Benefits PTO Health Insurance Benefits Team-Building Activities (onsite/offsite) Hybrid work environment with a mix of in-office and remote flexibility. Compensation $50,000 - $80,000 salary commensurate with experience, plus performance bonus based on personal and company success. Culture Armitage Street is a forward-looking and entrepreneurial company passionate about customer satisfaction and simplifying the industry. We highly value relationships and have built a strong reputation for committing to and closing loans faster than any other lender, as reflected by our five-star reviews over nine years in the mortgage industry. We are a team that trusts each other and communicates openly, honestly, and effectively. We are committed to helping team members and our customers grow personally and professionally by coaching, training, and supporting each other. Disclaimer Armitage Street LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, marital status, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing reasonable accommodations for individuals with disabilities.

Job Type:

Full-time Pay:

$50,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off

Schedule:

Monday to

Friday Experience:

relevant: 2 years (Required) Ability to

Commute:

Chicago, IL 60642 (Required) Ability to

Relocate:

Chicago, IL 60642: Relocate before starting work (Required)

Work Location:

Hybrid remote in Chicago, IL 60642