Vaccines Operations Specialist Field of Talent Indianapolis, IN Job Details Estimated:

$46.4K - $56.7K a year 1 day ago Qualifications Customer service Community Health Mid-level Technical support Microsoft Office High school diploma or GED Driver's License Quality assurance Bachelor's degree Case management 1 year Associate's degree Full Job Description Make a Difference in

Public Health:

Join the team as a VFC Program Operations Specialist . Imagine a role where you are the vital link between healthcare providers and the life-saving Vaccines for Children (VFC) program. As a VFC Program Operations Specialist, you'll be a trusted advisor and educator, ensuring that children across Indiana have access to critical immunizations. You'll spend your days: Empowering providers: Conduct on-site visits to healthcare offices, providing guidance and training on VFC program compliance, vaccine storage and handling, and best practices.

Troubleshooting challenges:

Respond to urgent temperature excursions, assist with office relocations, and provide expert technical support to resolve any program-related issues.

Building relationships:

Collaborate with a dedicated team to support providers through the enrollment process, annual recertification, and access to essential training resources.

Making a direct impact:

Your work will directly contribute to improving immunization rates and protecting communities from vaccine-preventable diseases. This is more than just a job; it's an opportunity to make a real difference in the lives of children. Top Reasons to

Join Us:

Meaningful work: Contribute to a vital public health program.

Autonomy and flexibility:

Enjoy a balance of on-site visits and remote work.

Professional development:

Receive ongoing training and development opportunities.

Supportive team environment:

Collaborate with dedicated and passionate colleagues.

Essential Duties/Responsibilities:

Quality Assurance Visits (50%): Conduct on-site compliance visits, provide education and training, and document findings. Provider Support Services (35%): Assist with enrollment, recertification, technical support, temperature excursion response, and training. Team Operations Support (5%): Contribute to training materials, policy development, and process improvement. Service Delivery and Professional Development (5%): Participate in continuing education and training opportunities. Other duties as assigned (5%): Support vaccine-preventable disease outbreak response efforts.

Required Qualifications:

Valid Indiana Driver's License and reliable transportation. High School Diploma (or equivalent) and 4 years of related experience; or 2-year degree and 2 years of experience; or 4-year degree and 1 year of experience. Excellent customer service, client/case management, and problem-solving skills. Experience with quality assurance activities, technical assistance, and training. Proficiency in Microsoft Office products.

Desired Qualifications:

Bachelor's degree in community health, public health, or a related field. Immunization program experience, including knowledge of vaccine storage and handling. Experience working independently in a remote/telework setting. Knowledge of CHIRP and VFC program operations.