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Patient Support Manager

Patient Support Manager

at Serenity Healthcare

Colorado Springs, CO

Posted: 2-13-2025

Information Technology and Computer Science

Ï

$60,000/year

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About this Career

Computer User Support Specialists

Skills

Management, Communication, Trauma Care, Innovation, Operations, Compassion, Post Traumatic Stress Disorder, Quick Learning, Problem Solving

Job Description

Patient Support Manager Serenity Healthcare - 3.0 Colorado Springs, CO Job Details Full-time $60,000 a year 2 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Mid-level 3 years High school diploma or
GED PTSD
Care Full Job Description PCM (Patient Support Manager) Serenity Healthcare is seeking a Patient Support Manager. In this role, you get the opportunity to connect with patients and be part of Serenity's mission, helping patients take back their life! The primary responsibility of our Patient Support Manager (or Patient Care Manager) is to promote the right medical solution through problem solving and connection with our patients. It is crucial to provide our patients with compassion and understanding, as well as educating them on Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. Come join our team and make a difference in our patients' lives! Daily Responsibilities Ensure positive patient experience by providing support and compassion. Passionately educate our patients on the treatment options Serenity offers. Foster a positive and encouraging environment for patients and staff Be the nucleus for patient communications during and after treatments. Assist with day-to-day management of clinic operations. Qualifications High School Diploma/ GED. At least 3+ years of experience in dealing face to face with customers. Passion for helping people in a patient-centric culture. A quick learner comfortable in an innovative environment. Self-driven and motivated. Benefits of working with Serenity Competitive Pay Opportunity for growth and advancement Insurance Benefits (Medical, Dental, Vision) covered at 90% for your entire family Paid Time Off and Major Holidays Off (20 days annually) Who We Are Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunities for personal and professional development.
Trigger Warning :
Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. In accordance with Colorado's Equal Pay for Equal Work Act this position has a salary of 60,000 annually. This position is contingent on successfully completing a criminal background check upon hire. aK7YfjEw79

Other Job Posting Details

Salary

Minimum

Maximum

$60,000/yr

$60,000/yr

MINIMUM EDUCATION LEVEL

High school or GED

MINIMUM YEARS EXPERIENCE

3