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VP, Human Resources - Technology & Operations

VP, Human Resources - Technology & Operations

at Synchrony

Posted: 12-16-2024

Remote

Human Resources

Ï

$62,640/year

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About this Career

Human Resources Specialists

Skills

Relationship Building, Management, Coaching, Performance Management, Influencing Skills, People Management, Talent Development, Leadership, Strategic Partnership, Conflict Resolution, Advocacy, Resource Planning, Multitasking, Call Center Experience, Employee Relations, Project Management, Operations, Virtual Teams, Change Management, Sign Language Interpretation, Financial Services

Job Description

HR VP, Human Resources - Technology & Operations
Locations:
Rapid City,SD,US Cincinnati,OH,US
Job ID:
E2403911
Job Description:
Role Summary/Purpose:
As the VP, Human Resources - Technology & Operations, you'll serve as a business partner for exempt employees and their teams of non-exempt employees across the Global Servicing team. This position plays a key role with business clients as a strategic partner, diversity champion, change management leader, and employee advocate. You will collaborate with stakeholders and foster a culture of innovation to help drive results for high-performance teams, an inclusive culture, and a positive employee experience. Additionally, this role will help lead initiatives and drive engagement for virtual & hybrid hubs in Cincinnati-West Chester, OH and Rapid City, SD. Candidates should be located near one of these hubs, Cincinnati-West Chester, OH is preferred.
Essential Responsibilities:
Provide HR business partner support for clients across the Global Servicinganization Partner with leaders to provide strategic direction and delivery related to staffing and retention, succession management, talent development, employee relations, resource planning,pensation and benefits, and performance management Develop and implement impactful engagement plans in support of Synchrony's culture, values, and to champion diversity and flexibility Collaborate with leaders and their teams to effectively manage change within the function, hub, and across theanization Manage trust-based stakeholder and employee relationships proactively Support the development of capabilities to improve leadership, succession, and people management effectiveness through coaching, identifying programs, and facilitating team sessions Work with external staffinganizations to identify and recruit key talent and to foster a diverse candidate pipeline Lead other initiatives or projects as assigned
Qualifications/Requirements:
Bachelor's degree or in lieu of a degree 9+ years of experience in Human Resources, ideally in an HR Generalist role 5+ years of increasing HR Generalist experience in Human Resources 5+ years of project management/strategic partnering experience Experience supporting multiple executive/senior level clients and theiranizations including both exempt and non-exempt employees Experience supporting a geographically diverse, matrixed client group
Desired Characteristics:
Experience within financial services and/or technologyanizations Human Resources experience in a call center environment 2+ years' experience working with remote/virtual teams Master's degree in Human Resources or Business-Related Field Demonstrated strength in coaching, employee relations and conflict resolution Excellent verbal and writtenmunication, interpersonal,anizational, and multi-tasking skills Very strong influence, relationship building and change management skills Demonstrated ability to drive HR processes and to deliver high quality HR services in a fast paced, high change environment
Grade/Level:
12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual andpany performance. Actualpensation offered within the posted salary range will be based upon work experience, skill level or kledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingers as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with thepany before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture w your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future w we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you'll findmunity to connect with an opportunity to go beyond your passions. This starts when you choose to for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Amodation Notice:
Federal law requires employers to provide reasonable amodation to qualified individuals with disabilities. Please tell us if you require a reasonable amodation to for a job or to perform your job. Examples of reasonable amodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special amodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Other Job Posting Details

Salary

Minimum

Maximum

$38,630/yr

$105,610/yr

MINIMUM EDUCATION LEVEL

High school or GED

MINIMUM YEARS EXPERIENCE

9