Collector - Medicare Hospital Billing Job Details

Job Ref:

10028962

Location:

Duarte, CA 91009

Category:

Business Services

Job Type:

Full-time

Shift:

Days

Pay Rate:

$23.36 - $32.70 per hour Join the transformative team at , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. 's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This role receives and reviews past due bills and follow-up documents for large balance accounts. Contacts patients, guarantors and/or third-party organizations to secure payments or arrange alternative settlement plans. Prepares and maintains collection related records and reports. This role receives and reviews past due bills and follow-up documents for large balance accounts. Contacts patients, guarantors and/or third-party organizations to secure payments or arrange alternative settlement plans. Prepares and maintains collection related records and reports. As a successful candidate, you will: Contacts patients/guarantors or third-party representatives by telephone, correspondence and meetings to resolve outstanding large balances in accordance with departmental follow-up procedures. Responds to correspondence and calls forwarded from the customer service unit. Investigates and/or ensures that questions and requests for information are responded to in a timely and professional manner to ensure resolution of outstanding accounts. Works with other outside services to develop and monitor reimbursement. Analyzes accounts and determines when accounts are uncollectable. Prepares write-off recommendations in accordance with established departmental policies and procedures. Maintains record of account activity and actions taken to effect collection. Documents accurate data (such as cash, adjustments, write-offs, etc.) for management reports. Maintains volume and productivity information and prepares daily and weekly productivity statistics for management review. Updates account receivable with appropriate transactions to reflect current billing and/or collection status. Maintains professional growth and development and keeps abreast of latest trends in area of expertise. Maintains current knowledge of collection policies and procedures and related legislation. Maintains a positive customer service image when dealing with department personnel, patients, physicians, insurance companies and other employees. Qualifications Your qualifications should include: High School or equivalent (experience may substitute for minimum education requirements). 2-3 years collections experience including prior experience in health care. Strong knowledge of 3rd party/government billing/collection and reimbursement requirements. Working knowledge of insurance and medical terminology.

Preferably:

Medical terminology.

ICD-9, CPT-4 & HCPCS

coding. is an equal opportunity employer.