Audio Visual Specialist 3.7 3.7 out of 5 stars New York, NY Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Audio Visual Specialist in the technology department of our New York City office. We offer competitive compensation and an excellent benefits package.

Position Summary:

The function of the Audio Visual Specialist is to provide setup and operation of small to large-scale audiovisual system configurations in a fast-paced conferencing center environment while ensuring complete customer satisfaction. This position reports to the AV Manager and works directly with hospitality and other client services. The position requires the ability to work alternate schedules for special events including, but not limited to, irregular hours and on-call support during evenings, weekends and holidays.

Duties & Responsibilities:

Coordinates audio/video calls with vendors, other offices and clients Operates and supports audiovisual systems Consults on, analyzes and configures the proper audiovisual components required for each event Manages, maintains and troubleshoots audiovisual equipment and components Attends meetings to discuss events and establishes audiovisual needs Documents and maintains audiovisual requirements per event Proficient, accurate and timely setup, operation, and breakdown of audiovisual equipment Tracks client support requests and system failures Escalates complex issues to advance support service teams and vendors Creates, edits and maintains training materials regarding common operations and support issues Edits video recordings

Skills & Competencies:

Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives Ability to establish and maintain productive working relationships with all levels of staff, including attorneys, peers and other departments Excellent customer service skills and strives to exceed client expectations Strong communication skills, including the use of active listening and the ability to convey information clearly in both written and verbal communication Ability to resolve moderately complex issues or suggest alternative solutions Basic understanding of networking devices, cabling and associated troubleshooting

Qualifications & Prior Experience:

High School Diploma is required; Certifications, Associate's or Bachelor's Degree preferred Experience with Microsoft Office with a focus on Outlook, Word, Excel, and PowerPoint General knowledge of computer hardware, software support and Windows operating system 3+ years of audiovisual experience desired Extensive knowledge or Video Matrix systems, AV Switchers Experience with customer service or hospitality experience preferred Experience in the following, but not limited to, is highly recommended: Audio/Digital audio/playback/record systems Video/Digital video/playback/record systems Video Wall Management & Calibration Video editing software Advanced Lighting

• Dimming and Lighting Controls Power Speakers Channeling of microphones Wireless, Handheld, Lavaliere Microphones Push to Talk Systems 4
• 24 Channel Mixers Set up of broadcast cameras Basic Electrical and Power Distribution IP Addressing knowledge Switches and basic networking skills Wireless Networking/Troubleshooting Standard troubleshooting skills related to desktop computer hardware and software Crestron/ Biamp/ Shure Software knowledge (desirable) The expected pay range for this position is: $38.45
• $43.

96 per hour Salary will be determined based upon education, experience, job related factors permitted by law, internal equity, and market data, including geographic pay differentials in locations where market pay differs from the national average. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program.

Additional voluntary programs include:

voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. The Firm is committed to the principles of non-discrimination on any protected basis and the principle that all talent should have an equal opportunity to be considered for advancement based on merit. The firm engages in both internal and external efforts to recognize and support engagement, diversity, and full inclusion in the workplace, such as the establishment of affinity groups open to all, avenues of communication recognizing and supporting diversity, inclusion, and allyship in the workplace, and Mansfield certification.