Client Fee Arrangement Coordinator

BLANK ROME, LLP

Dallas, TX Job Details Full-time Estimated:

$64K - $81.1K a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Flexible schedule Qualifications Mid-level Client services Organizational skills Law office Leadership Communication skills Full Job Description About Us Blank Rome is an Am Law 100 firm with 16 offices and nearly 750 attorneys who provide comprehensive legal and advocacy services to clients operating in the United States and around the world. Our professionals have built a reputation for their leading knowledge and experience across a spectrum of industries and are recognized for their commitment to pro bono work in their communities. Since our inception in 1946, Blank Rome's culture has been dedicated to providing top-level service to all of our clients and has been rooted in the strength of our diversity and inclusion initiatives. Our commitment to our core values and dedication to providing a supportive and inclusive work environment, allows the firm to attract and retain the brightest in the industry. Job Overview The Client Fee Arrangement Coordinator will be a member of the Innovation and Value Department, facilitating the prompt and accurate setup, update, and management of billing rates and fee arrangements in the Firms financial system to ensure that bills are issued promptly and accurately. The Client Fee Arrangement Coordinator regularly collaborates with other members of the Department and works closely with attorneys, professional assistants and the firm's administrative departments, including members of the billing team in Finance and the new client intake team in Risk Management. The Client Fee Arrangement Coordinator may be called upon to assist other Innovation and Value teams on various projects. This role has a remote working arrangement with occasional requirement to report to our Philadelphia or Dallas office. In this role, you will report to the Client Pricing Operations Manager. Essential Functions Collaborate with other Fee Arrangement coordinators to monitor the Pricing Approvals request queue by promptly responding to incoming requests and/or routing requests to the appropriate team member. Create and maintain client fee arrangement documentation for clients and matters ensuring the documentation is communicated to relevant parties. Serve as a firm resource regarding agreed fee and rate arrangements for the firm's clients. Provide recommendations and implement best practices in regard to bill rate management. Responsible for the accurate setup and maintenance of non-standard fee arrangements, including client rates, volume discount structures, alternate fee arrangements and contingency arrangements, escalating and raising issues as necessary. Review New Business Intake requests and supporting material for fee arrangement implementation and maintenance, communicating, and clarifying with key stakeholders and internal teams regarding any discrepancies. Create and maintain phase, task, and activity code groups ensuring setup meets internal and external reporting need. Support the Annual Firmwide Fee Arrangement Review campaign. Collaborate with the billing team and attorneys on rate-related and arrangement requests. Continually look for ways to improve the current rate structure and exception management. Promptly escalate and propose resolutions for potential billing issues, keeping members of the Keep the Billing and Pricing teams informed. Perform other duties as assigned. Work additional hours as needed to fulfill job requirements. The above essential functions represent the general nature and level of responsibilities for this position and is not intended to be an all-inclusive list. The firm may modify and amend any job description at any time in its sole discretion. Skills/Qualifications 5+ years of experience, preferably in a law firm with a familiarity with fee arrangements, rates, billing, and pricing. Strong understanding of 3E and or Elite Enterprise billing software applications. Understanding of law firm billing processes preferred. Outstanding client service skills and responsiveness. Strong organizational skills and attention to detail. Strong communicator and problem solver. Ability to interact with all levels within the law firm, employing a high degree of tact, diplomacy, and professionalism. Ability to maintain strict confidentiality. Ability to prioritize, juggle multiple tasks, and work efficiently and effectively in a fast-paced environment. Demonstration of a high sense of urgency, work ethic and commitment to the role. Team-orientation and ability to collaborate with others, as well as work independently. Meticulous attention to detail and accuracy is extremely critical. Demonstrated energetic and enthusiastic team player. General Expectations Promote positive work habits, including effective and timely communication, teamwork, and demonstrating respect for colleagues. Contribute to providing the highest quality of service to internal and external clients. Take appropriate initiative and ownership of job responsibilities while ensuring the assignments/job duties are performed successfully and on time. Understand and abide by firm policies and embrace firm values. Ability to maintain regular attendance and work regularly scheduled hours. Ability to sit for long periods of time, type, and handle light lifting (files, copy paper, etc.) in a professional office environment. Comply with safe work practices including compliance with the firm's

COVID-19

policies and safety measures. EEO Statement Blank Rome is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, ethnicity, religion, sexual orientation, gender, gender identity or expression, national origin, citizenship status, age, disability, genetic information, marital or family status, or any other status protected by law. Our core values of respect for the individual, the community, and the law are clearly demonstrated in our ability to recruit and develop a diverse group of exceptionally talented attorneys and professional staff who enable us to best serve our clients and our communities.

Job Type:

Full-time Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Location:

Dallas, TX (Dallas County) (Required)

Work Location:

Remote