Application Support Analyst City of Edmond - 4.3 Edmond, OK Job Details Full-time $26.67 - $29.18 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Vision insurance Qualifications Bilingual Software troubleshooting Mid-level High school diploma or GED SQL Driver's License 4 years Full Job Description JOB Learn more about the City of Edmond by visiting the City of Edmond's website.

Starting Salary:

$26.67-$29.18 (depending on experience)To increase your chances of being considered for the position, please submit a resume, cover letter, or other document (PDF format preferred) explaining your work history, experience, and qualifications OR you can fill out your Work History in this application.

About this PositionThe Application Support Analyst (also called the Systems Analyst I) will maintain, troubleshoot, and support enterprise applications for the City of Edmond. These will include, but not limited to, systems for Finance, Human Resources, Court Systems, Electric, Water Resources, Building and Safety, and a variety of other municipal departments. Support will include implementation, testing, deployment, training, and post deployment support.

This role will occasionally work hours outside of a normal working schedule according to the department's needs and schedule requirements. They will normally work the alternate schedule from 7:30 am to 5:30 pm Monday through Thursday and from 7:30 am to 11:30 am on Friday.

QualificationsHigh school diploma or GED equivalentKnowledge equivalent to 2 years of college4 years of related experience and/or trainingOr equivalent combination of education and experienceValid Oklahoma Driver's License and a driving record acceptable to the City's insurance carrierResponsibilitiesAssist users with researching application system problemsReview and analyze problems with application proceduresDiagnose root causes of issuesAct as a liaison between users, IT, and vendors regarding application systemsUse SQL commands to validate data, audit processes, and export informationCreate and update reports using scripting languageAssist with implementation of new/existing systemsDevelop recommendations to systems, processes, and problemsPrepare specifications for application systems and log changesImport, clean, and validate information from databasesParticipate in user acceptance testing of new and/or enhanced system functionalityNecessary SkillsStrong analytical backgroundKnowledge of enterprise-level computer applicationsAbility to meet the required physical standards for this positionAbility to pass extensive background process and pre-employment drug and audio screeningsBenefitsGenerous benefits package including health, vision, and dental insuranceRetirement plansAccess to a dedicated primary care medical clinic at no cost to employees and covered dependentsSick leave, vacation days, earned time off, paid holidays, and longevity rewardsPaid parental leavePotential for bilingual payA tangible impact to the Information Technology Department and residents in the City of EdmondA dynamic and inclusive environment where your contributions are valued

APPLICATIONS WILL BE ACCEPTED UNTIL MAY

21st, 2025.The City of Edmond is an equal opportunity employer. Edmond does not discriminate against employees and/or potential employees. Adverse action based upon an applicant's and/or employee's race, gender, gender identity, sexual orientation, age, religion, national origin, pregnancy, disability, genetic information, and military service is expressly prohibited. No decision affecting the terms, conditions and/or benefits of employment with the City of Edmond is based upon an individual's membership in any of the aforementioned protected classes.