Service Desk Analyst 1 Community Health System - 3.7 Fresno, CA Job Details Full-time $26.18 - $34.03 an hour 1 day ago Benefits Health insurance Qualifications IEP Software troubleshooting High school diploma or GED Computer skills Entry level Under 1 year Help desk

Full Job Description Overview:

• All positions are located in Fresno/Clovis CA • At Community Health System, we know that our ability to provide the highest level of care begins with our incredible staff. From unique supplemental and base benefits, to well-being resources, we are here to support you in every stage of life, and your career! Community Health System is the region's largest healthcare provider and includes three divisions: Community Medical Centers hospitals, Community Care Health and Community Provider Network. These three pillars of healthcare - hospitals, health insurance and physicians - work best when they work together. Your Career at Community | Opportunity. Challenge. Growth.

Responsibilities:

As a Service Desk Analyst I, you will serve as a technical first point of contact for computer system-related questions or problems — accurately documenting customer requests and effectively utilizing all resources to identify, troubleshoot, and resolve issues.

Qualifications:

Education High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required Experience 6 months telephone Help Desk experience or experience assisting customers in resolving computer problems required

Schedule:

Must be able to work any shift: days, swing, overnight, weekends, holidays

Disclaimers:

Pay ranges listed are an estimate and subject to change. If any bonuses are noted, they are only applicable to external hires meeting criteria.