Regional Mobile Service Manager - Colorado & Nebraska Commerce City, Colorado Management 12888 The Regional Mobile Service Manager ensures that qualified mobile technicians perform repairs correctly and efficiently and that the service departments assigned to maintains a consistently high level of customer satisfaction. Rush Truck Centers opens the door to the world of opportunity. We are the largest network ofmercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

Recruit, hire, and motivate qualified mobile service technicians. Assist in developing and mentoring technicians with support of regional leadership. Perform all necessary diagnostic and documentation functions on thepanyputer system. Greet customers andmunicate clearly and professionally any changes in repair(s) that would affect cost and/or delivery expectations. Schedule mobile technicians for daily repair work that match their skill level to ensure quality as well as scheduling off time. Provide technical support for technicians when necessary. Ensure repairs are charged out correctly, i.e. warranty and/or policy repairs. Check progress (W-I-P) of each repair order throughout the day. Maintain high-quality service repairs and minimizesebacks. Conduct periodic spot checks ofpleted jobs for thoroughness and quality. Perform quality checks onpleted jobs, or verify with technician or paperwork technician turns in. Understand and ensurepliance with manufacturer warranty and policy procedures. Ensure that all department employees receive appropriate manufacturing training. Establish and maintain customer follow-up program to confirm customer satisfaction with their service experience.

Benefits:

We offer exceptionalpensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications and Attributes:

High school diploma or general education degree (GED). Two years' or more related experience and/or training; or equivalentbination of education and experience. Must possess a current and validmercial driver license with a driving record that meets the insurability guidelines set forth by thepany's insurance carrier. Appropriate manufacturer training. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader. Minimum Pay Rate USD $100,000.00/Yr. Maximum Pay Rate USD $120,000.00/Yr.