Cyber Technician (Server Administrator) People Technology And Processes Llc 127 6th Ave Ste 202, Fort Knox, KY 40121

Position Title:

Cyber Technician (Server Administrator)

Location :

Fort Knox, KY Clearance Type:

SECRET Compensation :

$95K-$102K Responsibilities include (but are not limited to): Respond to

AESMP/ITSM

trouble tickets and service requests related to server administration, desktop/laptop support, and cybersecurity issues. Perform system updates, software installations, STIG compliance, and vulnerability patching on Windows systems and servers. Provide touch labor and remote support for end-user devices (desktops, laptops, printers, storage devices) across

NIPR/SIPR

networks. Track, assign, and resolve ITSM work orders; document all materials, time, and system changes within ticketing tools. Assist in diagnosing and resolving cyber-related incidents and coordinate with network and application teams as needed. Review, draft, and update SOPs, Technical Training Plans (TTPs), and RMF artifacts for submission to the Government for approval. Establish repeatable technical procedures to resolve recurring issues and improve security compliance posture. Provide guidance to NEC staff, IMOs, and end-users regarding cybersecurity policies and best practices. Support system design, planning, and installation for new or existing systems while ensuring proper documentation. Recommend system modifications to reduce user problems or mitigate cyber vulnerabilities. Prepare daily or weekly progress reports and update ITSM records accordingly.

Qualifications :

Education and Certifications:

High school diploma required. IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, etc.)

Knowledge and Experience:

3+ years of experience in cybersecurity, systems administration, or network security support Proficiency with DoD STIGs, RMF artifacts, and

AESMP/ITSM

ticketing systems Knowledge of

NIPR/SIPR

systems, remote support tools, and endpoint protection solutions Strong analytical, documentation, and communication skills Windows client and server administration experience

Desired Qualifications:

Experience supporting NECs or Army network environments Familiarity with ICAN systems , DoD vulnerability management tools (e.g., ACAS, HBSS), and compliance scanning Exposure to virtualized environments, Group Policy, and patch deployment tools Understanding of enterprise Active Directory structure and permissions management