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Site Support Specialist
at Insight Global
Posted: 5-2-2025
Remote
Information Technology and Computer Science
$66,350/year
Apply to this job
You’ll be taken to a third party website to find the job application. You got this!
About this Career
Computer User Support Specialists
Skills
Business Systems, Issue Tracking, Inventory Management, Microsoft Access, Spyware, Microsoft PowerPoint, Microsoft Outlook, Advocacy, Distributed Temperature Sensing (DTS), Adobe Acrobat, Microsoft Excel, CompTIA A+, Troubleshooting (Problem Solving), Remote Infrastructure Management, Microsoft Office, Inventory Management System, Microsoft Windows 10
Job Description
Job Description An employer in the San Diego, CA area is looking to add a team member to support the San Diego site in Sorrento Valley. This hire must be able to deal with executives, work with surgeons, and
- Support up to 200 users
- remote / on-site
- Manages the DTS Support team. Support HW, troubleshooting HW, level 1 dev, user apps
- Ground up and deploying to the organization
- Maintain user experience
- Advocate main technology
- Ideal candidate will support globus
- 200 user base and have a little more exp with the Networking side of things
- AV Support that needs to be leveraged
- Some networking experience
- EXP working in a ticketing system
- Product
- service desk
- Remote management system
- Experience in asset / inventory management system
- Dealing with the end users
- resolving issues/networking We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements- Years of exp: 2-4 years of experience in the field
- Asset and inventory management experience
- Will be the only support role in San Diego, so will need to be effective and independent
- Serve as support to ensure that business system issues are well documented and routed to the correct support group Windows Environment running Windows 11, Windows 10
- White glove mentality and ability to deal and connect with executives
- Experience with MS Office Suite (Access, Excel, Outlook, PowerPoint, Word), Adobe Acrobat, and Anti-Virus / Anti-Spyware software
- Degree in a related field
Certs:
A+, C+ null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].Other Job Posting Details
Salary
Minimum
Maximum
$43,680/yr
$104,440/yr