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Subrogation Claims Specialist
at Element Fleet Management
Minneapolis, MN
Posted: 3-6-2025
Finance
$61,500/year
Apply to this job
You’ll be taken to a third party website to find the job application. You got this!
About this Career
Claims Adjusters, Examiners, and Investigators
Skills
Customer Service, Research, Telephone Skills, Management, Claims Processing, Subrogation, Time Management, Communication, Conflict Management, Workflow Management, Microsoft Excel, Administrative Functions, Inbound Calls, Property Damage, Internet Research, Problem Solving, Claims Resolution
Job Description
Subrogation Claims Specialist 3.2 3.2 out of 5 stars Minneapolis, MN Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business
- delivering on our promise of a superior client experience.
Are You:
Customer-centric with an ability to maintain good relationships? Investigative and able to conduct research to obtain claim information? As the Subrogation Claims Specialist (Set Up), you will be responsible for setting up property damage subrogation claims for recovery on claims coded for subrogation potential. Team members must identify the liable third-party and obtain their insurance carrier's claim information. Team members are accountable for obtaining complete and correct claim data on a regular basis to facilitate subrogation recovery in the shortest cycle time possible. A Day in the Life Obtain liable third-party(s) claim information to expedite the subrogation demand process Investigate and secure the required third-party claim information when a driver receives minimal or no third-party information at the time of the accident Conduct online research to locate the at fault party or request additional reports to obtain this information Investigate and resolve claims when a correspondence sent through the post office is returned as "undeliverable" Communicate with the 3rd party when necessary to obtain their auto insurance information Report claims to the at fault party's insurance and document their claim information. Provide exceptional customer service by communicating in a professional, consistent, and timely manner with insurance carriers, insurance agents, at fault 3rd parties, and our customer's driver to increase our potential to recover Properly document claims, manage claim workflow, subrogation notes and subrogation statuses to provide customer and staff with visibility and understanding of the process. Daily ordering, management, and review of police reports as assigned Requirements High School diploma or equivalent College degree and 1+ year business professional and phone experience or 3+ years business professional phone and administrative experience required Previous subrogation or claims processing background preferred- Canadian claims experience beneficial Proficiency in MS Office (Excel
- able to add data to cells, use functions, sort data & Word
- ability to create documents) Must be able to handle difficult conversations and exhibit conflict management skills Ability to navigate approved internet sites to research needed information Strong time management skills as well as professional phone skills including proper answering of inbound calls, quick and professional response time, and adhering to availability guidelines while at employee's workstation Must be able to take clear and concise notes Demonstrates problem solving abilities while possessing the soft skills necessary to maintain good relationships with diverse groups and employees at all levels Able to attend work during scheduled hours The hiring base salary range for this position is $51,800 to $71,200 annually.
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Salary
Minimum
Maximum
$51,800/yr
$71,200/yr