at Press Ganey Associates, LLC in Chicago, Illinois, United States Job Description Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

Energize the customer relationship:

Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

Success starts with me:

Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

Commit to learning:

Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

Dare to innovate:

We challenge the status quo with creativity and innovation as our true north.

Better together:

We check our egos at the door. We work together, so we win together. To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home. As a Business Systems Manager (Workday) , you'll be a crucial bridge between our finance/people team and the Workday system. Your expertise in Workday Financials/HR, coupled with your analytical mindset, will ensure smooth operations, accurate reporting, and effective problem-solving. Optimizing processes and supporting business growth is part of this role.

Duties and Responsibilities:

1. System Administration •

Workday Configuration:

Collaborate with functional and technical stakeholders to maintain and enhance Workday configurations. Drive change through agile sprint process, and testing of new Workday features or enhancements •

Financial/HR Integrations:

Collaborate with WD technical team to troubleshoot, enhance and test change to integrations. •

Security and Access:

Manage user access, permissions, and security roles within Workday Financials. •

Business Process Optimization:

Collaborate with stakeholders to streamline financial/HR workflows and improve efficiency. • Document Change Request and Priorities - Work closely with the financial team to understand business needs, document those needs and prioritize requests. 2. Financial/HR Reporting and Analysis •

Financial/HR Data Governance:

Financial/HR Data representative on team maintaining data within Workday and beyond. Align on master data elements, data cleansing initiatives and more. •

Custom Reports and Dashboards:

Create and maintain custom reports and dashboards to meet business requirements. •

Variance Analysis:

Support Investigation and explanation of financial variances, working closely with finance teams. 3. End-User Support •

Troubleshooting:

Assist outsource provider, and other platform teams and IT, to trouble shoot production issues. Provide timely support to end-users encountering issues related to Workday Financials/HR. •

Training and Documentation:

In conjunction with functional leaders -Develop and maintain training materials and conduct training sessions for new users. • Knowledge Base Articles - create and maintain knowledge base articles in our ServiceNow application for end users to self-service when common questions and issues arise. •

User Adoption:

Promote Workday adoption by assisting users and addressing their queries. 4. System... For full info follow application link. Confirmit is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state, or local laws. To view full details and how to apply, please login or create a Job Seeker account