Shop Technician EDGE Industrial Staffing - 3.7 Fort Wayne, IN Job Details Full-time $28 - $32 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Microsoft Excel Schematics Mechanic experience Equipment repair Heavy equipment operation 5 years Industrial mechanic experience English Mid-level Caterpillar High school diploma or GED Driver's License Electrical experience Electrical systems Trade school Power tools Hydraulics Mechanical knowledge Full Job Description Position Summary The Technician performs mechanical services on new and used heavy equipment in the service shop area. The position is responsible for testing, repairing, and rebuilding heavy equipment. Additional responsibilities include ordering parts, writing service reports, returning parts, and core returns, assigning time to jobs, and adhering to all safety regulations. The Technician is also responsible for housekeeping (5S) and properly maintaining company-issued tools and equipment. Responsibilities Adheres to all safety rules and maintains good housekeeping (5S) in the shop area. Diagnoses and repairs equipment in the service shop. Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned. Maintains customer satisfaction by understanding customer needs and deadlines, and attempting to complete scheduled repairs and service as safely, timely, and accurately as possible. Maintains company-issued equipment and tools, keeping them in good working order. Qualifications Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair. 3 to 5 years of mechanical experience with heavy equipment, preferably with Caterpillar. Strong working knowledge of hydraulics, power trains, and electrical systems. Solid understanding of work area metrics and takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a "self-starting" ability to do daily work and proactively making improvements to the work process. Exhibits good problem-solving skills; can identify problems, solicit other's opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines. Demonstrates a basic understanding of warranty administration. Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests. Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers. A strong knowledge of the product and a good knowledge of the product market with a strong respect for Caterpillar's influence. Can operate industry-specific PC and mainframe programs with a basic understanding of MS Word, Excel, and database systems. The ability to work overtime and weekends. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. Join us as we strive for excellence in our operations while providing top-notch service to our clients!

Job Type:

Full-time Pay:

$28.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Evening shift Monday to

Friday Experience:

mechanic technician: 5 years (Required) Ability to

Commute:

Fort Wayne, IN 46818 (Required)

Work Location:

In person