Associate IT Support Technician MD Anderson Cancer Center - 4.1 Houston, TX Job Details Full-time $51,000 - $77,000 a year 10 hours ago Benefits Referral program Qualifications Medicine MCP Encryption High school diploma or GED Bachelor's degree Apple Certified Mac Technician CompTIA A+ Entry level Full Job Description The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2024-2025 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute. The primary purpose of the Associate IT Support position is to provide remote and direct desktop support for customers throughout the institution. An Associate IT Support technician acts to remediate issues at the desktop and system level.

OneIS Values:

Integrity & Trust, Partnership, Quality Complete OneIS training before the end of the fiscal year. Ongoing Core Job Development Obtain/Maintain Dell Certifications. Obtain/Maintain Apple ACMT Certifications. 16 Hours of Job-Related Education. ITOPs Desktop Support Operations - Standard Loan Pool Remediate issues at the desktop. Ensure all leased and purchased assets meet minimum institutional standards, to include encryption before delivery to clients. Perform Loan Pool process duties. Securely track and properly assign computer equipment associated with the Loan Pool. Participates in project assignments Participates in project assignments as needed within an operational environment. Maintains project flow and is responsive to institutional needs. Other duties as assigned

Education:

High school diploma or equivalent.

Preferred Education:

Bachelor's Level Degree Preferred Certification:

CompTIA A+

Certification, Microsoft Certified Professional, Apple Certified Macintosh Technician Preferred Experience:

MAC support experience.

Onsite Presence:

Is Required It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

http:

//www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information Requisition ID:

173058

Employment Status:

Full-Time Employee Status:

Regular Work Week:

Days Minimum Salary:

US Dollar (USD) 51,000

Midpoint Salary:

US Dollar (USD) 64,000

Maximum Salary :

US Dollar (USD) 77,000

FLSA:

non-exempt and eligible for overtime pay

Fund Type:

Hard Work Location:

Onsite Pivotal Position:

No Referral Bonus Available?: No Relocation Assistance Available?:

No Science Jobs:

No #LI-Onsite