Lumen Lead Engineer in Boston , Massachusetts About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications•quickly, securely, and effortlessly. Together, we are building a culture and company from the people up•committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Lead Engineer is a highly skilled Network and Security Engineer within Lumen's Enterprise Operations, Managed Services team. The role is focused on technical leadership and engineering tasks within network and security operations, as well as consulting on architectural planning and design. The ideal candidate is a mature technologist with a deep understanding of network and security infrastructure, protocols and appliances. A cultural fit will involve commitment to collaboration and inclusivity, a proactive approach to problem-solving, a dedication to continuous learning, a genuine passion for innovation, the courage to always advocate for what you believe is best for Lumen and its customers/partners, and the ability to adapt in our dynamic and fast-paced industry. Location This is a work from home position within the US. The Main Responsibilities Technical leadership throughout network and security operations engineering, in an ITIL framework (Incident, Request, Change and Problem management) Daily review and action of Incident, Request and Change backlog Collaborate on Reason for Outage reports (documents containing detailed feedback on priority incident resolutions, ensuring resolutions are properly documented and learned from) Configuration and optimization of performance and availability monitoring tools Create and maintain documentation which helps facilitate deep and broad understanding of the supported environment (Visios, KB articles, Change Management Templates, Configuration Templates, Alert Instructions, etc.) Configure and manage Cisco switching and routing solutions, including Wireless LAN Controllers and Access Points Configure and manage Fortinet switching and routing solutions Configure and manage F5 load balancer LTM and GTM solutions. Deploy and maintain Firewalls, including Palo Alto, ASA, FTD and FortiGate firewalls. Security policy as well as intrusion detection and prevention systems. SD-WAN Skills (Multi-vendor knowledge•

Primary:

Palo Alto, Secondary:

Fortinet, Tertiary:

Versa, Viptela etc.) Assist in network architecture and planning tasks Release management (code upgrades) Conduct regular security assessments and audits to identify vulnerabilities and implement corrective actions. Conduct regular vulnerability scans and penetration tests to identify and mitigate security risks. Respond to security incidents and breaches, performing root cause analysis and implementing corrective actions What We Look For in a Candidate Multi-vendor expertise within switching and routing domain (Cisco, Fortinet) Proficiency in configuring and managing firewalls, including Cisco ASA, Cisco FTD, Palo Alto and FortiGate Strong knowledge of Intrusion Detection and Prevention systems Experience with Cisco Wireless Access Points and Controllers Experience with F5 load balancing Excellent problem-solving and analytical skills Strong communication and interpersonal skills Relevant certifications (e.g., CCNP, CCIE, PCNSE, NSE) are a plus Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711•$138,281 in these states:

AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896•$145,195 in these states:

CO HI MI MN NC NH NV OR RI

$114,082•$152,109 in these states:

AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about

Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html) Bonus Structure Requisition #: 336176 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 01/25/2025