Aston Carter is excited to present a fantastic opportunity with our client in the Olathe, Kansas, area, who is actively seeking a motivated Accounts Receivable Specialist to strengthen their Collections team. This is your chance to join a reputable nationwide company that values flexibility— enjoy the option to work from home three days a week after completing just 6 months of in-office training, and work hours are 8 -5. In addition to a competitive pay rate of $24 - $25 per hour, you'll have the chance to earn a remarkable quarterly bonus of $1,250 when collection goals are achieved. With over 20 employees in the Accounts Receivable group, you'll be part of a dynamic and supportive team environment.

Job Description:

We are seeking an Accounts Receivable Collections Specialist to join our team. The ideal candidate will make outbound collection calls in a professional manner while maintaining and improving customer relations. This role involves reviewing and monitoring assigned accounts and applicable collection reports, providing timely follow-up on payment arrangements or non-payment, and using good judgment when evaluating credit reports to establish credit lines for new customers. Additionally, the role requires reviewing current customers for potential credit limit adjustments and communicating with Customer Service/Sales Department regarding customer claims for credit or billing errors. Proficiency in Excel and company accounting software programs is essential.

Job Duties:

Make outbound collection calls professionally while maintaining customer relations. Review and monitor assigned accounts and applicable collection reports. Provide timely follow-up on payment arrangements or non-payment. Evaluate credit reports to establish credit lines for new customers and adjust credit limits for existing customers. Communicate with Customer Service/Sales Department regarding customer claims for credit or billing errors. Work efficiently with Excel and company accounting software programs. Handle minimal billing through web-based billing portals for some assigned customers. Identify issues contributing to account delinquency and discuss with management for possible third-party collections or account holds. Set up new customers or revise customer data in WDS software. Collaborate closely with the Cash Applications department on payment posting issues and credit card payment forms. Retrieve packing lists and PODs for customers to assist in processing payments promptly. Review customer orders 4 to 8 times a day before shipping while evaluating payment history to release orders for the Sales Department. Research and resolve short-paid invoices. Retrieve and email invoices to customers upon request.

Minimum Qualifications:

1+ year of collections experience required. B2B collections experience (not on an auto-dialer). Experience managing a portfolio of large customers. Proficiency in researching accounts. Strong skills in Microsoft Excel, preferably with experience in Pivot Tables. No less than 1 year of tenure in previous roles.