Telecommunication Technician Carson Solutions Annapolis Junction, MD Job Details Up to $144,000 a year 14 hours ago Qualifications Software troubleshooting 11+ years Mid-level High school diploma or GED Bachelor's degree CompTIA Network+ Computer networking TS/SCI with Polygraph CompTIA Security+ Communication skills Active Directory Full Job Description

LOCATION

Annapolis Junction, MD |

Day Shift:

Mon-Fri

DUTIES AND RESPONSIBILITIES

Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints. Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory. Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure. Responsible for configuration of the Voice and Video Conferencing Systems. Responsible for responding to security incident reports. Works with customer ticket in the SupportIT ticketing system.

REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH FS POLY REQUIRED

Mandatory Skills:

Communication Skills Creative Problem Solving Desired Skills:

Troubleshooting Expertise Education:

HS/GED w/25 years of experience Bachelors w/20 years of experience CompTIA Network+ CE, CompTIA Security+

CE Salary:

The likely salary range is up to $144K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

GWGES-0174

#CJ