CLAIM SPECIALIST L3 SUPERVISOR

• TORT LAW

DEPARTMENT

Posted On:

04/09/2025 Full-Time Location

NYC-ALL BOROS

Exam May Be Required Department

Tort:

New York

Salary Range:

$67,680.00

• $96,598.

00 Job Description The Early Intervention Unit is currently seeking a qualified person for the position of Claim Specialist, Level 3 in its Tort Division. This position encompasses responsible work of varying degrees of difficulty and responsibility performed under supervision of higher-level staff and/or attorneys. Under supervision, with latitude for independent initiative and judgment, performs sophisticated legal tasks including, but not limited to the application of significant legal judgment as well as the ability to instruct legal principles to others under their supervision:

• Directly supervise the pleadings support professionals, monitor pleadings timelines, and answer assignments.
• Assist in the development, coaching, training, and mentoring of team.
• Provide guidance to pleaders regarding the proper handling of cases.
• Liaise between the pleadings support staff and the Pleadings ACC and address any issues, questions, or concerns.
• Collaborate with the Pleadings ACC in drafting the meeting agenda for the bi-weekly pleadings roundtable.
• Work with the legal team to analyze pleadings statistics and recognize trends for bi-monthly THEMIS meetings.
• Responsible for case assignments, approving time sheets, overtime, eforms, time and leave, monitor daily workflow, and prepare staff evaluations for pleaders.
• Review Summons & Complaints for assignment to EIU's Insurance Takeover team or other divisions if applicable.
• Hold Mid-Year meetings.
• Draft support professional evaluations.
• Train, coordinate, interview, and evaluate the activities of the support professionals so as to maximize the team's full potential.
• Collaborate with IT System Analysts in the furtherance of the refinement of the Hot Docs answer software program to help meet the growing needs of the Unit.
• Oversee the agency end of the 50-h Stipulation of Unavailability (SOU) program.
• Monitor the voluminous data entry processes for the pleadings.
• Work closely with Operations to ensure the smooth and timely uploading and delivery of thousands of new tort actions.
• Monitor and cover staff absences and prepare answers as needed.
• Review, separate, and distribute EIU mail.
• Answer general questions regarding the status of answer assignments.
• Review cases with an eye toward raising appropriate defenses in a wide array of tort actions.
• Supervise investigatory efforts concerning the validity of plaintiff's claims regarding municipal ownership of real property, vehicles, and the employment of staff
• Calculate the statutory framework governing the service and preparation of complaints and answers.
• Some of the physical activities performed and environmental conditions experienced include lifting and carrying boxes and files; climbing stairs; and traveling throughout the City on all types of public transportation, and/or walking in all kinds of weather, carrying files.

CLAIM SPECIALIST

• 30726 Minimum Qualifications 1.

A baccalaureate degree from an accredited college or university; or 2. An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or 3. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or 4. A satisfactory combination of education and/or experience that is equivalent to "1", "2" or "3" above. College education may be substituted for experience as described in "2" or "3" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent. Preferred Skills Microsoft Word, Excel, PowerPoint, Outlook and other Microsoft Office Applications. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Shortlist Job ID 710238 Title code 30726 Civil service title

CLAIM SPECIALIST

Title classification Competitive-1 Business title

CLAIM SPECIALIST L3 SUPERVISOR

• TORT Posted until 05/08/2025

Experience Level:

Experienced (Non-Manager) Job level 03 Number of positions 1 Work location 100 Church St., N.Y.

Category:

Legal Affairs

CLAIM SPECIALIST L3 SUPERVISOR

• TORT