Technical Support Specialist 4.0 4.0 out of 5 stars Indianapolis, IN 46254 BESTAFF has immediate openings on first shift with a Manufacturing Company in Indianapolis, IN. This company offers incredible benefit opportunities upon permanent hire. The starting pay for this temp-to-hire role is $24 per hour based on experience. The Tech Support Specialist provides installation and post-sales support to customers, both internal and external, as it relates to equipment manufactured. Customer support will be conducted via telephone, email, on-site and any other means necessary.

Technical Support Specialist:

• $24 hourly based on experience
• Temp-to-Hire
• Outstanding benefits

Assembler Responsibilities:

Ability to understand technical questions and provide answers/instructions.

• Must possess a valid passport.
• Must possess a valid driver's license and have a driving record that meets company standards.
• Perform on site installation, start-up, training, retrofit, diagnostic and repair of customer's equipment.
• Train operators and maintenance personnel.
• Troubleshoots and diagnoses equipment malfunctions using a voltmeter and other test equipment.
• Provides customers with onsite installation, start-up and training assistance.
• Issues and prepares return authorizations for return of goods.
• Hosts customers during customer acceptance of equipment.
• Maintains customer equipment files.
• Supports Coating Center machine maintenance needs.
• Adheres to plant and corporate safety policies.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

May assist in other areas or perform other duties as required by fluctuating business needs.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS AND/OR EXPERIENCE

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

BASIC SKILLS

Ability to read, write, speak, and follow written or verbal instructions in English. Capacity to properly use and read measurements on tools involved in the assembly process. Is able to read blueprints & schematics (mechanical, electrical, pneumatic and hydraulic). High degree of manual dexterity and hand-to-eye coordination. Is able to assemble and/or wire a complex mechanical or electrical assembly and sub-assembly.

PREFERRED SKILLS

• Ability to read, write and follow written or verbal instructions.
• Ability to use precision measuring and laboratory instruments, such as calipers, scales, micrometers, or similar test/inspection equipment.
• Ability to interact closely with other departments to support customer focus and efficient operations.
• Demonstrated analytical and technical ability within field of expertise.
• Demonstrated capacity to work with Microsoft Office Products, Lotus Notes, and other critical computer applications.
• Ability to write reports and any business correspondence.
• Ability to communicate information and respond to questions from customers and internal departments.
• Ability to calculate figures and amounts such as discounts, interest, etc.
• Possesses exceptional customer service skills.
• Well-developed communication, organizational and interpersonal skills.
• High degree of manual dexterity and hand-to-eye coordination.
• Self-motivated and able to work with independently with little or no direct supervision.
• Ability to read blueprints/schematics (mechanical, electrical and pneumatic)
• Electrical knowledge a must.

Equal Opportunity Employer/Protected Veterans/Individuals with

Disabilities Job Type:

Full-time Pay:

$24.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Vision insurance

Compensation Package:

Hourly pay

Schedule:

Day shift Monday to Friday Application Question(s): Do you have experience reading blueprints and schematics?

Education:

High school or equivalent (Required)

Language:

English (Required)

Work Location:

In person