Titling and Registration Trainer - 46442 3.6 3.6 out of 5 stars West Des Moines, IA Palmer Group has partnered with a small, local organization to find a Title and Registration Trainer. We are looking for a highly organized and detail-oriented individual to provide expert support in motor vehicle title and registration processes. This person will develop, coordinate, and lead training sessions for dealership employees. We want to hear from you if you excel at communicating complex information clearly and have top-notch customer service skills. to take the next step in your career!

Work model:

On-Site 8:00 AM - 4:30 PM Monday - Friday What you will do: Act as a contact for dealership staff on title and registration inquiries Handle and review motor vehicle titles and registration documents for compliance Support dealer clients with title and registration issues Manage database of dealer client questions and concerns Address discrepancies or issues with titles, registration errors, or delays Stay updated on vehicle registration laws and compliance requirements Represent dealerships in liaising with motor vehicle departments or agencies Partner with coworkers to develop training materials on title and registration processes Design and implement training sessions, workshops, and webinars for dealership employees Facilitate group training sessions on common issues, policies, and procedures Maintain records of training and compliance materials Write educational articles for the IADA newsletter and Iowa Auto Dealer magazine Contribute to developing new processes to streamline training and compliance Foster business relationships with dealership personnel and stakeholders Provide exceptional customer service and maintain confidentiality Cross-train to perform core functions of other positions during peak times Collaborate with coworkers and volunteer leadership to enhance customer experience What you will need to be successful: High school diploma or equivalent, additional certifications or training are preferred Experience designing and delivering training programs or workshops Willingness to learn and ability to become an expert in motor vehicle title and registration processes, title work, laws, regulations, and industry standards Excellent verbal and written communication skills Ability to create multimedia training content, including video and online modules Prior knowledge or experience in dealership operations, motor vehicle departments, or regulatory bodies preferred Strong attention to detail, problem-solving, and time-management skills Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Job Type:

Full-time Pay:

$60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday Ability to

Relocate:

West Des Moines, IA:

Relocate before starting work (Required)

Work Location:

In person