Support Analyst II Lyon College - 4.2 Little Rock, AR Job Details Full-time $45,000 - $55,000 a year 1 day ago Qualifications Computer Science Software troubleshooting Multilingual HIPAA Mid-level Windows High school diploma or GED Bachelor's degree IT support Mac OS 1 year Information Technology Full Job Description ️ Support Analyst II - Lyon School of Dental Medicine ️

Character Class:

Support Analyst, Level II Affiliation:

Lyon School of Dental Medicine Alignment:

Lawful Supportive Backstory:

The noble realm of the Lyon School of Dental Medicine seeks a brave and skilled Support Analyst to join their Order of Information Technology. As a key member of this alliance, you'll ensure the enchanted systems and mystical medical simulation equipment operate smoothly, aiding the scholars and healers in their quests for knowledge and dental mastery.

Primary Quest Objectives:

Technical Sorcery :

Channel the arcane forces of IT to maintain harmony in computer systems, software applications, and medical simulation devices.

Troubleshooting Might :

Wield your powers to swiftly dispel technical disturbances, minimizing disruption and restoring balance.

Configuration Rituals :

Ensure peak performance by conducting hardware and software rituals and maintaining the integrity of these vital artifacts.

Defensive Spells :

Cast security wards to protect the sacred institutional data from malevolent forces.

Linguistic Charms :

Translate the language of technology to guide and empower non-technical adventurers among faculty, staff, and students.

Alliance Building :

Collaborate with interdisciplinary guilds to support innovative technological quests within the kingdom.

Minimum Character Attributes Required:

Education :

Minimum XP requirement: High School Diploma or equivalent; a Bachelor's degree in the mystical arts of Information Technology or a related field is highly valued.

Experience :

1-3 years of quests in IT support or a related field.

Skills & Abilities:

System Knowledge (Wisdom +3) : In-depth understanding of computer networks and software applications. Multilingual Operating Systems (Charisma +2) : Fluent in Windows, MacOS, and mobile OS dialects. Remote Support (Agility +2) : Dexterous with help desk spells and remote support tools. Security Warding (Intelligence +3) : Knowledgeable in safeguarding practices and protocols, with a clear understanding of privacy spells, especially the cantrip HIPAA. Medical Simulation Proficiency (+4 Bonus to Simulation Tech) : Experience with medical simulation equipment grants a significant bonus in aiding the Dental School's healers and apprentices. Communication Charm (Charisma +4) : Exceptional ability to convey complex technical incantations in layman's terms, fostering a united front in the face of technical foes. Why Quest with Lyon School of Dental Medicine? By aligning yourself with Lyon, you become part of a distinguished order committed to the pursuit of excellence and discovery in dental arts. Your technical expertise will empower faculty and students, providing them with the steadfast support they need to achieve their scholarly and practical ambitions. How to Join the

Order:

If your spirit is bound to high-quality technical support and you're ready for adventure in a dynamic academic realm, we invite you to send a message of intent (resume) and a declaration of your most heroic experiences (cover letter). Lyon College champions diversity and inclusion, honoring all backgrounds as sources of strength. Join us, and let's shape a brighter, healthier future together!