INFORMATION TECHNOLOGY SPECIALIST

Department of the Air Force 56 Force Support Squadron Summary About the position: This position assigned to the Resource Management Office on Luke AFB. This is a Full-Time position with benefits. Overview Accepting applicions Open & closing des 01/08/2025 to 01/22/2025 Salary $24.60 - $28 per hour Pay scale & grade NF 4 Locion Few vacancies in the following locion: Luke AFB, AZ Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test Yes Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number 25-7IFSR706975 Control number 827286100 This job is open to The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Please see the "Who May Apply" section under the Qualificions section. Duties The primary purpose is to assist the 56 Force Support Squadron in the Informion Technology office. Can act as the supervisor when the current supervisor is on extended leave or TDY. Provides desktop and central/network administrion and support for the unit or facility's functional network systems and desktop office computers th connect to the LAN (local area network) or WAN (wide area network) systems. Provides limited technical support for commercial off-the shelf (COTS) applicions and/or reled business systems. Performs routine and advanced installion and configurion of the desktop workstion hardware and software required to support unit or facility operions. Provides desktop customer support for all workstion and peripherals connected to the FSS Commercial Network. This LAN/WAN is referred to as the FSS Commercial Network. Resolves partial system failures (software or hardware-reled) by providing for revised applicion of system components, which involves working through or around the problems with reduced capacity and readjusting the system until full opering efficiencies are tained. Coordines LAN installion, configurion, maintenance and troubleshooting and fine tunes components as necessary to include servers, switches and routers in order to achieve PCI (Payment Card Industry) and PII (Personally Identifiable Informion) security compliance. Installs, configures and maintains network and applicion server, hardware network operion system, software and peripheral network equipment (scanner, printers, ect). Executes downward directed computer and software upgrades. Uses established industry recognized troubleshooting techniques to identify and promptly resolve network reled problems. Performs preventive maintenance inspections (PM l's) as required. Coordines and schedules repairs with approprie vendors for equipment under warranty. Identifies and reports aging hardware for refreshment in assigned areas. May be required, where applicable, to function as the Unit or Facility Client Support Technician for desktop systems th opere on the .MIL network. May be required to execute Client Support Technician (CST) or Informion Assurance (IAO) notices and orders, and initie the directed actions as approprie for the .Mil network. Maintains accountability of APF or NAF informion system assets th are assigned to the Unit or Facility. If interested in applying for this position you may preview the online applicion: Requirements Conditions of Employment This position requires the incumbent to complete a Tier 3, Secret background investigion with favorable results. Successfully complete a pre-employment physical. Have a valid driver's license. This is a drug testing position, incumbent is subject to random testing for drugs.

Qualificions Who May Apply:

Open to everyone. Applicants cegorized by preference(s) and/or priority considerion eligibilities. An applicant's eligibility determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with applicion by the closing de, 01/22/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on educion, your transcripts required as part of your applicion.

Qualifying Experience:

Five (5) years specialized experience in informion technology. Familiar with the terminology and principles utilized in IT disciplines or subject reled fields. Knowledge deemed equivalent to th which is acquired through a four (4) year college curriculum or Comp TIA IT certificions for A+, Network+ and/or Security+. Must be proficient in Microsoft opering systems software, have working knowledge of commercial point-of-sale systems, and network administrion. Skills in troubleshooting and resolving problems with informion systems is required. A+, Network+, or Security+ certificions are considered preferred but not required for position candidacy. The incumbent must achieve the approprie Security+ certificion required by IA W DoD &570 within 6 months of hire Educion Some federal jobs allow you to substitute your educion for the required experience in order to qualify. This position does not allow for educion substitution.

FOREIGN EDUCATION

Educion completed in foreign colleges or universities may be used to meet the requirements. You must show proof the educion credentials have been deemed to be least equivalent to th gained in conventional U.S. educion program. It is your responsibility to provide such evidence when applying. Additional informion Individual must fully meet qualificion/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nionals who have resided in the U.S. Territory for three (3) or more consecutive years immediely preceding the start of Federal affiliion or a signed memorandum indicing the installion's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Sisfactorily complete an employment verificion (E-Verify) check. A probionary period may be required. Pre-employment requirements must be sisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Stion (PCS) costs is not authorized, based on a determinion th a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority considerion eligible. This is a Nonappropried Fund (NAF) position carrying out Morale, Welfare and Recreion (MWR) activities for the Air Force and Space Force. Benefits How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above. Your resume and supporting document evalued against the qualificions of the position. Once the announcement has closed, a review of your applicion package (resume, supporting documents, and responses to the questionnaire) used to determine whether you meet the qualificion requirements listed on this announcement. If you are minimally qualified, your resume and supporting documention compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documention, a determinion has been made th you have infled your responses to meet the position's qualificions and/or experience, you may lose considerion for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as th informion may be taken into considerion during the selection process. If selected, you may be required to provide supporting documention. To better expedite the hiring process, we recommend including full contact informion (name, address, phone number, email, etc.,) for professional and personal references on your resume. Benefits Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your applicion by the closing de of this job announcement: Resume Your resume may be submitted in any form and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions and you may not be considered for this vacancy. Other accepted documents to support a qualificion and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Stement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certificion Proof of Marriage Stus Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript As described above, your complete applicion includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further.

NOTE:

Documents submitted as part of the applicion package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 01/22/2025 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package and submit the applicion. You must re-select your resume and/or other documents from your USAJobs account and designe the document type when submitting your applicion. Failure to complete this portion will result in an incomplete applicion package and you will not be further considered for this vacancy. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the To verify or check the stus of your applicion, log into your . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : Agency contact informion Luke NAF HR Office Address Luke Resource Management Flight 56 FSS/FSCN 7383 N. Litchfield Road, Suite 3090 Luke

AFB, AZ 85309-1566 US

Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your applicion by the closing de of this job announcement: Resume Your resume may be submitted in any form and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions and you may not be considered for this vacancy. Other accepted documents to support a qualificion and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Stement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certificion Proof of Marriage Stus Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript As described above, your complete applicion includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further.

NOTE:

Documents submitted as part of the applicion package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 01/22/2025 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package and submit the applicion. You must re-select your resume and/or other documents from your USAJobs account and designe the document type when submitting your applicion. Failure to complete this portion will result in an incomplete applicion package and you will not be further considered for this vacancy. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the To verify or check the stus of your applicion, log into your . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : Agency contact informion Luke NAF HR Office Address Luke Resource Management Flight 56 FSS/FSCN 7383 N. Litchfield Road, Suite 3090 Luke

AFB, AZ 85309-1566 US

Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 01/08/2025 to 01/22/2025 Salary $24.60 - $28 per hour Pay scale & grade NF 4 Locion Few vacancies in the following locion: Luke AFB, AZ Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test Yes Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number 25-7IFSR706975 Control number 827286100 ., .