Appointment Setter Bella's Painting - 5.0 Warrendale, PA Job Details Full-time $40,000 - $80,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Qualifications CRM software Sales support Sales Construction painting Customer service High school diploma or GED Appointment scheduling 1 year Communication skills Entry level Under 1 year Full Job Description ​​

Position Summary:

Appointment Setter at Bella's Painting The Appointment Setter plays a vital role in delivering exceptional customer service and efficiently managing our office communications. Your primary responsibilities will include answering incoming phone calls, converting leads into appointments, and filling the sales team's calendars. This position requires quick response times—aiming to respond to inquiries within 2-5 minutes—as well as proactive engagement during downtime to maximize outreach efforts. You will utilize our CRM system to schedule appointments, document conversations, and manage lead conversions, with a target goal of converting 70-80% of leads into scheduled appointments. About Us Our mission is to create a five star experience for our clients by painting beautiful finishes and delivering world class customer service. We work with a wide range of clients in both residential and commercial markets and provide solutions for interior painting, exterior painting, drywall, carpentry, and pressure washing. Our core values are the backbone of our business and guide our hiring process: we are positive, goal-oriented, learning, disciplined, reliable, have integrity, aligned, and are results-oriented. This company operates locally in Pittsburgh and is growing by the day. Objectives Answer all inbound calls and inquiries promptly and professionally Convert incoming leads into appointments Schedule appointments efficiently, coordinating with the sales team's schedule Maintain accurate and organized records of all client interactions within our CRM system. Promote Bella's Painting products and services to new and existing clients Foster a friendly atmosphere for client interactions, ensuring a positive customer experience. Competencies Highly developed interpersonal, organizational, and communication skills Demonstrated ability to build rapport and establish relationships with clients quickly. Ability to thrive in a fast-paced environment while multitasking effectively. Effective problem-solving skills and a proactive approach to address client needs. Ability to work Monday -

Friday:

8:00am to 7:00pm,

Sat/Sunday:

9am to 5pm (Weekend is remote / answering and setting inbound inquiries to appointments) Education and Experience High school diploma or GED required; experience in a reception or customer service role preferred. Proven experience in a sales support or appointment setting environment is a plus. Familiarity with CRM systems and scheduling software. Physical Requirements Prolonged periods sitting at a desk and working on a computer Commitment to Diversity As an equal opportunity employer committed to meeting the needs of multigenerational and multicultural workforce, Bella's Painting recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. Call to Action If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to . Already a candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type:

Full-time Pay:

$40,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Vision insurance

Shift:

Day shift Evening shift Morning shift

Supplemental Pay:

Bonus opportunities Performance bonus Application Question(s): Will you be able to work weekdays (in office) and weekends (remote) for this job? Remote work is answering inbound phone calls as they come in Ability to

Commute:

Warrendale, PA 15086 (Required)

Work Location:

In person