Manager - Fraud Sunrise Banks NA Saint Paul, MN 55114 • Hybrid work

ESSENTIAL FUNCTIONS

Oversees, coordinates, manages, and assists the Fraud Team on investigation and monitoring/dispute functions, SAR investigation, tracking and filing processes. Manages daily workflow of all fraud alerts and investigations. Trains Fraud and other bank staff for enhancement of fraud monitoring and investigation skills, as applicable. Assists the BSA Director with preparation of reports and collaborates with management to ensure that the board is kept fully informed of the current state of the Fraud program. Assists management with preparation for and coordination of regulatory and internal/external audit compliance exams. Reviews fraud loss accounts and prepares monthly fraud loss reports for senior management. Investigates and manage fraud-related QARs, as needed. Revises Fraud policies and procedures when industry or regulatory changes occur. Researches regulatory industry issues and responds to Fraud-related compliance questions from all divisions of the bank, as needed. Participates in projects as needed, assisting with system reviews, implementations, giving recommendations, etc. Assists BSA Director with development, coordination, and facilitation of training programs, sessions, and seminars. Disseminates information to bank personnel on changes related to the fraud regulations and the markets served. Assists the BSA Director with the establishment of controls and implementing of controls to mitigate risk and fraud losses.

SUPERVISORY RESPONSIBILITIES

This position supervises the Fraud Investigators and is responsible for the hiring, performance management and development of Fraud Department employees.

COMPETENCIES

Alignment w/ Sunrise Core Values Contributor Competencies Business Acumen Coaching Compliance Management Conflict Management Employee Development Leadership Planning/Delegation Problem Solving Project Management Resource Management Relationship Management

EDUCATION & EXPERIENCE

High school degree or GED Required 5 years of financial industry Fraud experience required CFE Certification Required Superior skill set in the use of the following software applications: Microsoft Teams, Excel, Word, PowerPoint, Access, and Outlook Comprehensive knowledge of Fraud and BSA monitoring and related regulations governing banking required Experience in the Prepaid/FinTech Industry strongly preferred Ability to write audit reports and business correspondence Ability to analyze information and produce audit reports

COMPENSATION & BENEFITS

Annualized salary range: $75,000 - 106,000 -135,000 dependent on qualifications.

Eligible benefits include:

Medical, Dental and Vision insurance, Retirement (401k) savings, Life and AD&D insurance, Short and Long-term disability insurance, Paid Time Off (PTO), Volunteer Time Off, Paid Parental Leave, Pet Insurance, and more. Details at www.sunrisebanks.com/about/careers/. This Position Summary reflects management's assignment of major responsibilities, which represent the majority of essential functions. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)