Client Support Technician Team Lead  Salary $50,798.15•$69,339.47 Annually Location 25•HINDS

COUNTY, MS

Job Type Full-Time Job Number 9486-0181-20250122hi Department 0181•DEPARTMENT

OF REVENUE

Opening Date 01/22/2025 Closing Date 1/27/2025 11:59 PM Central Agency Minimum Salary $50,798.15 Agency Maximum Salary $69,339.47 About the Agency The Department of Revenue is the primary agency for collecting tax revenues that support state and local governments in Mississippi. For inquiries regarding this position, you can contact De'Andria Trunnell at [email protected] About the Position Accountable for supervision of a team who provides IT end user contractual service management support services. Responsible for supervision of the provision of IT end user service management support, including portfolio of software and hardware products. Oversees end user start up and ongoing usage training. This position typically exists in an environment where a small team of IT end user support staff is required due to the number of end users supported.

Benefits Offered:

Flexible Work Hours, Retirement Plan, Deferred Compensation Plan, Group Health Insurance, Paid Holidays, Paid Vacation and Sick Time. What you'll need to be Successful Good customer service skills are required. Knowledge of troubleshooting Microsoft Windows, Desktops, and Laptops. Good time management and the ability to work with a team and possess good leadership skills. Attention to detail is critical. Preferred Qualifications Typically requires High School Diploma or high school equivalency and 5-8 years of experience in an IT end user support environment. Characteristics of Work See MSPB Careers for information regarding this classifications Minimum Qualifications Typically requires High School Diploma or high school equivalency and 5-8 years of experience in an Information Technology (IT) end user support environment. Employer State of Mississippi Address 210 East Capitol Street Suite 800 Jackson, Mississippi, 39201 Phone 601-359-1406 601-359-1406 Website http://agency.governmentjobs.com/mississippi/default.cfm

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