Cash Collection Processor (PTX2025) 2.5 2.5 out of 5 stars 6400 International Parkway, Plano, TX 75093 Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles:

Integrity:

we always do the right thing.

Respect:

for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness:

more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships:

we are a professional services company; people do business with people they like.

Always Improving:

never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. The Collections Cash Processor is responsible for the accurate and timely processing of incoming payments from law firms. This role ensures that all cash receipts are properly applied to customer accounts and supports the collections team by maintaining up-to-date and accurate records. The ideal candidate will have strong attention to detail, basic accounting knowledge, and experience working with financial systems.

Key Responsibilities:

Accurately process and apply incoming payments (checks, ACH, etc.) to customer accounts. The accounts must be properly reconciled based on information provided by the law firm. Research and resolve unidentified or misapplied payments. Collaborate with the collections team to clarify payment discrepancies or short payments. Maintain organized records of all processed transactions and related documentation. Assist with month-end closing activities related to cash application. Respond to internal and external inquiries regarding payment status and account balances. Ensure compliance with company policies, accounting procedures, and internal controls. Other duties as assigned by the manager.

Qualifications:

High school diploma or equivalent required; Associate's degree in Accounting or related field preferred. 1-2 years of experience in cash application, accounts receivable, or collections. Proficiency in Microsoft Excel and familiarity with accounting or ERP systems (e.g., SAP, Oracle, NetSuite). Strong attention to detail and accuracy in data entry. Good communication and problem-solving skills. Ability to manage time effectively and meet deadlines.

Preferred Skills:

Experience working in a high-volume transaction environment. Knowledge of basic accounting principles. Customer service experience is a plus.

Pay and Benefits:

$23.00 - $26.00 hour Benefits include: Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays