Computer Technician Veterans Engineering Louisville, KY Job Details Full-time | Contract $48,000 - $50,000 a year 20 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Microsoft Windows Server Desktop support TCP Software troubleshooting SCCM Remedy IT service management LAN Mid-level Windows 8 years High school diploma or GED IT infrastructure Driver's License Bachelor's degree Computer networking Network support ServiceNow IT Computer skills

TCP/IP Active Directory VPN Full Job Description Job Title:

System admin

Location:

Louisville KY Duration:

1 year

Job Description:

Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets. Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance). Frequently traversing around large VA site campus while transporting equipment to various office buildings. Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now. Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes. Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software. Providing user management account support where Elevated Privileges (EP) may be required. Performing software application installation and configuration based on change order instructions. Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated. Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement, or revision. Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee, and other VA standard tools. Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment. Job Summary We are seeking a skilled Computer Technician to join our team. The ideal candidate will be responsible for providing technical support and assistance to our clients in resolving hardware and software issues. Duties Install, maintain, and troubleshoot hardware and software systems Provide technical support for desktops, laptops, printers, and other peripherals Assist with network setup, including VPN configurations and firewall maintenance Perform software troubleshooting and provide solutions to end-users Collaborate with IT support teams to ensure smooth operation of IT infrastructure Utilize ServiceNow or similar platforms for ticketing and issue resolution Conduct routine maintenance on computer systems to ensure optimal performance Experience Proficiency in computer networking and IT infrastructure Hands-on experience with Windows operating systems Knowledge of remedy software for issue tracking and resolution Familiarity with desktop support and IT service management Strong understanding of hardware components and peripherals

Job Types:

Full-time, Contract Pay:

$48,000.00 - $50,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift Day shift

Work Location:

In person