Automotive Service Advisor Southern States Automotive Group 2511 Wake Forest Road, Raleigh, NC 27609

Summary:

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Essential Duties and Responsibilities include the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned

Job Type:

Full-time Pay:

$45,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Vision insurance

Work Days:

Monday to Friday Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person