Credit/Collections AR Specialist firstPRO Inc. - 3.7 Conshohocken, PA Job Details Full-time $24 - $29 an hour 21 hours ago Qualifications Microsoft Excel Oracle Accounting software Mid-level Finance High school diploma or GED Bachelor's degree Accounting QuickBooks Associate's degree 2 years Accounting Communication skills Negotiation Time management

Full Job Description Job Summary:

The Credit/Collections/AR Specialist is responsible for managing the company's accounts receivable portfolio by overseeing credit assessments, maintaining accurate customer accounts, and ensuring timely collection of outstanding balances. This role involves direct communication with customers, internal departments, and external stakeholders to resolve billing issues, process payments, and support financial accuracy.

Key Responsibilities:

Monitor customer accounts to identify and follow up on past-due invoices. Conduct credit evaluations for new and existing customers using credit reports and financial data. Communicate with customers via phone, email, and mail regarding payment status and resolve disputes professionally and efficiently. Process incoming payments and apply them accurately to customer accounts. Generate aging reports and assist in monthly AR reconciliation. Coordinate with internal departments to resolve billing errors and ensure invoice accuracy. Maintain detailed documentation of collection activity and customer interactions. Recommend accounts for escalation, credit holds, or third-party collection when necessary. Support the month-end close process by providing AR-related reporting and insights. Ensure compliance with company policies and accounting standards.

Qualifications:

High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, or a related field preferred. 2+ years of experience in credit, collections, or AR roles. Strong understanding of accounting principles and AR processes. Excellent communication and negotiation skills. Proficient in Microsoft Excel and accounting software (e.g., QuickBooks, SAP, Oracle). Detail-oriented with strong organizational and time-management abilities. Ability to work independently and as part of a team in a fast-paced environment.

Job Type:

Full-time Pay:

$24.00 - $29.00 per hour Expected hours: 40 per week Ability to

Commute:

Conshohocken, PA 19428 (Required)

Work Location:

In person