Records Specialist TalentFill LLC Boise, ID 83714

Position:

Records Specialist Reports To:

Account Manager Exempt/Non-Exempt:

Non-Exempt;

Seasonal Full-Time or Part-Time Location:

Meridian office while training; Work From Home once training is completed

WHAT WE DO

Founded in 1992, Shadow Trackers gives you one less thing to worry about with your background screening needs. We provide quick turnaround times, accurate reporting, and superior customer service.

DESCRIPTION AND DESIRED QUALIFICATIONS

The Records Specialist is a member of a team that processes criminal record check requests of one or more clients. The Records Specialist will perform a variety of different tasks daily that will require interaction with several internal and client systems. Accuracy, attention to detail, and speed are a must for the Record Specialist. The ideal candidate would be available mid-to-late June 2025 to begin training, and then available seasonally to work Full-Time during our peak season from mid-August through late November. Our work-from-home positions offer flexibility and the opportunity to return year-to-year, making it perfect for those who enjoy seasonal work and want to build a lasting relationship with us. Candidates available during this season on a more Part-Time basis may also be considered. Core hours are Monday-Friday, 7 am- 4 pm. However, we are flexible on scheduling needs so long as you are generally available during core hours.

ESSENTIAL FUNCTIONS

Enter 'clear' results into client systems Enter 'hit' results into client systems Upload new client orders to WebTrax, updated with any instructions necessary for researchers to correctly perform the search Update client systems with ETA's and reasons for delay where required QA results for accuracy and consistency Phone calls to courts and researchers Run searches against court supported web sites

QUALIFICATIONS

Previous records maintenance experience or equivalent education preferred Able to pay attention to details Able to complete tasks in a timely manner while maintaining a high level of accuracy Be able to multitask Be able to use computer applications effectively Able to utilize training guides and other written documentation Have basic troubleshooting skills and the ability to identify "red flags" Efficiently communicate both verbally and in written form Have interpersonal skills Be able to work within teams Be cordial and professional Be innovative Have good judgment and decision-making skills Willing to submit drug test & background check

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

Frequent speaking, listening, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer with adequate breaks. Shadow Trackers is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to age, race, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Shadow Trackers reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.