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Client Support Associate

Client Support Associate

at Prospect Promotions

New Port Richey, FL

Posted: 12-17-2024

Information Technology and Computer Science

Ï

$52,000/year

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About this Career

Computer User Support Specialists

Skills

Customer Service, Enthusiasm, Public Speaking, Data Analysis, Customer Acquisition Management, Sales Support, Customer Retention, Overcoming Objections, Presentations, Leadership, Selling Techniques, Sales Prospecting, Positivity, Sales Management, Marketing, Market Research, Product Knowledge, Training And Development, Organizational Skills, Account Management, Sales

Job Description

Client Support Associate Prospect Promotions Inc New Port Richey, FL Job Details Full-time $850 - $1,150 a week 23 hours ago Qualifications Sales support Customer retention Sales Customer service Public speaking High school diploma or GED Market research Presentation skills Organizational skills Training & development Account management Leadership Entry level
Full Job Description About Us:
Prospect Promotions is a leading marketing and sales firm in the New Port Richey area.
Our mission is simple:
provide unmatched customer service and wireless solutions for our customers. We work alongside top telecommunications retailers, including Frontier. Our clients rely on our innovative marketing and sales tactics to drive revenue and expand into new markets. With our clients experiencing unprecedented growth, we're expanding our team. We are seeking a driven Client Support Associate to join our marketing and sales team.
The Role:
Our next Client Support Associate will play an essential role in maintaining and growing customer satisfaction. The Client Support Associate is responsible for interacting with clients, offering detailed product knowledge, and providing exceptional customer service. Their expertise and enthusiasm guide customers in selecting the right wireless products, ensuring satisfaction, and building lasting relationships. If you're ready to thrive in a fast-paced environment where client satisfaction is the top priority, we invite you to apply for our Client Support Associate role.
Client Support Associate Duties & Responsibilities:
Generate leads in a specified territory to expand customer outreach and drive sales. Respond promptly and accurately to client inquiries regarding products and services, ensuring full understanding and satisfaction. Address and overcome client objections with a positive attitude, fostering trust and confidence in our clients' products and services. Evaluate data and create sales reports to monitor campaign efficiency and analyze trends. Provide direct feedback to the Sales Manager regarding client experiences and suggestions to refine sales tactics and enhance client retention strategies. Actively participate in daily meetings designed to improve sales techniques, elevate customer service skills, and develop leadership within the Client Support Associate team. Our Client Support Associate will receive hands-on training in the following areas:
Customer Acquisition and Retention Sales Techniques Product Knowledge Training and Development Market Research Client Support Associate Requirements:
High school diploma or equivalent. 1-3 years of experience in sales, customer service, or retail is preferred. Ability to negotiate and overcome objections. Comfortable with public speaking and presenting information to clients. Strong commitment to delivering top-tier customer service at all times. Reliable transportation and the ability to commute to our office location.
Job Type:
Full-time Pay:
$850.00 - $1,150.00 per week
Schedule:
Evening shift Monday to Friday Weekends as needed
Work Location:
In person

Other Job Posting Details

Salary

Minimum

Maximum

$44,200/yr

$59,800/yr

MINIMUM EDUCATION LEVEL

High school or GED

MINIMUM YEARS EXPERIENCE

1