AR Collections Specialist Nation Wide Insulation Company Madison, WI Job Details Full-time $20 - $24 an hour 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Paid sick time Qualifications Accounts receivable Sage Microsoft Excel Mid-level Microsoft Office Finance High school diploma or GED Math Bachelor's degree Accounting 1 year Associate's degree Communication skills

Negotiation Full Job Description About Us:

Builders' Insulation is seeking a Collections Specialist to join our team and help manage outstanding accounts while providing excellent customer service.

Job Summary:

As a Collections Specialist , you will be responsible for contacting customers regarding past-due balances, negotiating payment solutions, and maintaining accurate records. The ideal candidate has strong communication skills, attention to detail, and the ability to handle sensitive financial matters with professionalism.

Key Responsibilities:

Contact customers via phone, email, and written communication to collect outstanding payments. Negotiate payment arrangements and set up repayment plans. Investigate and resolve disputes related to billing and account discrepancies. Maintain accurate records of customer interactions and collection efforts in the system. Monitor aging accounts and recommend escalation actions as needed.

Qualifications:

Experience:

1-3 years of experience in collections, accounts receivable, or a related field.

Skills:

Strong negotiation, communication, and problem-solving abilities.

Technology:

Proficiency in Microsoft Office applications, Sage100.

Education:

High school diploma required; associate or bachelor's degree in finance, business, or a related field is a plus.

Other:

Ability to handle difficult conversations with professionalism and empathy. Why Join Us? Competitive salary Comprehensive benefits package (health, dental, vision, 401(k), etc.). Supportive and collaborative work environment.

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Opportunities for advancement Paid sick time Paid time off Vision insurance Ability to

Commute:

Madison, WI 53718 (Required) Ability to

Relocate:

Madison, WI 53718: Relocate before starting work (Required)

Work Location:

In person