Print Support Specialist ST Global

LLC 4201

64th St NW, Albuquerque, NM 87120 USC/GC Only Typically requires:

• High School Diploma (or equivalent) with additional education preferred
• IT Help Desk Support experience (application & hardware support)

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Technical Training & Certifications:

HP Certifications

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent customer service skills
• Good project management skills and ability to prioritize tasks
• Strong technical knowledge of network and site-specific printers, and company products

JOB TITLE

Print Support Specialist I.MS Ops Position Description Page 2 December 2011 WORKING

CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Requires internal contact within department and with other corporate personnel, and external contact with customers, agencies, vendors, etc
• Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems
• Modest physical effort is required. Work does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 20 lbs. (e.g., papers, books, files and small parts, etc.
• Requires moderate dexterity
• regular application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination

Job Type:

Contract Pay:

$73.89 per hour

Schedule:

8 hour shift

Experience:

Help desk: 3 years (Preferred)

License/Certification:

HP Certification (Required)

Work Location:

In person