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Automotive Estimator / Sales Representative / Service Writer

Automotive Estimator / Sales Representative / Service Writer

at Maaco Collision Repair And Auto Painting

Mansfield, TX

Posted: 2-11-2025

Maintenance, Repair, and Installation

Ï

$100,000/year

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About this Career

Automotive Service Technicians and Mechanics

Skills

Customer Service, Sales

Job Description

Automotive Estimator / Sales Representative / Service Writer Maaco Collision Repair and Auto Painting Mansfield, TX 76063 MAACO Collision Repair and Auto Painting center in Mansfield, TX is looking for driven, motivated automotive employees wanting to be a part of a successful, well-known brand. This center is part of a 45+ year franchise and is set up with state-of-the-art equipment. We need employees that will bring their experience and a willingness to learn to successfully generating and converting sales leads for our production automotive paint shop. General Accountabilities
  • Ensure a positive customer experience through exceptional customer service and follow-up
  • Inspect damaged vehicles thoroughly using standard written procedures
  • Prepare accurate damage repair estimates (Using CCC) for customers that include the cost of repairs and the anticipated time needed to complete them
  • Monitor repairs as they are made to ensure expected progress
  • Generate supplements if necessary
  • Ensure that the repairs meet or exceed customer and quality expectations
  • Coordinate and communicate actions within the shop
  • Build and maintain fleet, insurance and retail customer relationships
  • Maintain an accurate and current directory of fleet and insurance customers in our service areas
  • Develop and convert new sales leads v The company reserves the right to add or change duties at any time. Job Qualifications
  • High school diploma or equivalent
  • At least 1 year of customer service, sales or estimating experience
  • At least 5 years of collision repair experience
  • Proficient with CCCOne
  • Ability to understand manufacturer's specifications
  • Predictable and reliable attendance required
  • Must have and maintain a valid state driver's license and clean driving record
  • Must be able to pass pre-employment background check
  • ICar Platinum in estimating a plus but not required Skills
  • People focused and obsessed with providing great customer service
  • Proficient with multi-line phone system and computer skills
  • Ability
  • Professional appearance
  • Critical thinking/Problem solving
  • Troubleshooting
  • Excellent oral and written communication
  • Continuous improvement
  • Organizational skills
  • Time management
  • Motivated to exceed expectations
Job Type:
Full-time Pay:
$75,000.00 - $125,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift
Work Days:
Monday to Friday Rotating weekends
Work Location:
In person

Other Job Posting Details

Salary

Minimum

Maximum

$75,000/yr

$125,000/yr

MINIMUM EDUCATION LEVEL

High school or GED

MINIMUM YEARS EXPERIENCE

5