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Technical Support
at BCforward
Posted: 11-22-2023
Remote
Information Technology and Computer Science
$98,800/year
Apply to this job
You’ll be taken to a third party website to find the job application. You got this!
About this Career
Computer User Support Specialists
Skills
Customer Service, Content Migration, Inventory Management, Vendor Management, IT Risk Management, Microsoft 365, Business Metrics, Performance Metric, Customer Support, Technical Support, Microsoft Teams, Business Continuity, Microsoft Visio, Operations, Product Knowledge, Microsoft Project, Operations Management, Change Management, Resilience, Problem Solving, Risk Management
Job Description
Technical Support
Technical Support
BCforward is currently seeking highly motivated Technical Support Specialist opportunity in Jersey City, NJ. Our client is one of the oldest financial institutions and offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporations. Their history spans over 200 years and today are the leaders in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Position Title:
Technical Support Location:
Jersey City, NJ (Hybrid work model - 2 days' work from Office/3 days' work from home)Duration:
12Months Contract Type:
W2 (No C2C/1099/Sponsorship available)Pay Range:
$45-50 Job Responsibilities & Requirements 24/7 Customer Support and Service Delivery Model Performance Metrics and Reporting Technical Problem Resolution Business Applications Knowledge Business Continuity/Resiliency Knowledge/IT Risk Management Change Management Corporate IT Audit Process Customer Service Foundation Architecture Knowledge Infrastructure Product Knowledge MS Project, Visio Operations Systems and Data Sources Knowledge Vendor Management Asset/Inventory Management Technical Systems Operations Management Skills : M365 Env. knowledge across the applications (Teams, OneDrive, SPO, EXO) Ability to help with developing/enhancing monitoring Previous experience with M365 content migration or cloud base migrations, (would be amazing if they have had experience in Quest On Demand migration utility or AvePoint or any other migration tools for Cloud base migrationsAbout BCforward:
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 215247 when responding to this ad. Report this jobDice Id:
10107103Position Id:
BCforward_2152-443Other Job Posting Details
Salary
Minimum
Maximum
$93,600/yr
$104,000/yr