['Clark Pest Control', '3.1', 'IT Support Specialist (Hybrid Remote Schedule)', 'Lodi, CA', 'Apply on employer site', 'Apply now']['

Overview:

\n', '\nHave you ever dreamed of being a hero by protecting the world and all (well, almost all) of its living beings If so, then

WE NEED YOU

!', '\nSince 1950, Clark Pest Control has made the lives of people throughout California and northwestern Nevada - pest-free, worry-free and just plain better.', '\nWe maintain excellence in everything we do, from our first point of contact with our customers, through their customized pest control and lawn care treatments, and then into a watchful continuing care program.', "\nWe'd love to welcome you to our team. We reward our employees with superior benefits and compensation, and provide extensive ongoing training to provide you with the skills to succeed. We believe it's important to invest in your career!", '\nOur careers offer the perfect combination of autonomy, accountability, and camaraderie.', '\nApply in minutes from your mobile phone!', '\n

Responsibilities:

\n', '\nWe are seeking an ambitious and energetic ', 'IT Support Specialist', ' to support our teams in the field. The Pest Control industry is not exactly what it may seem. Pest Control is more of a maintenance program to ensure that our customers don't suffer from reoccurring pest activity. Like electricians or HVAC technicians, our ultimate goal is to ensure the safety and well-being of the customers that we serve.', "\nWhat You'll Do", '\nAnswer, evaluate and prioritize incoming calls, voice mails, emails, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related issues.', '\nInstall, troubleshoot, train and support end-user hardware and peripherals.', '\nInstall, troubleshoot, train and support application software.', '\nMaintain and troubleshoot telephony systems.', '\nTroubleshoot and support end-user network connectivity including application and Internet connectivity.', '\nUtilize IT Support Service Desk ticketing system to create, track and resolve all support issues.', '\nWork with other groups in IT to support end-user connectivity to server, network infrastructure and applications.', '\nEscalate support issues to appropriate individual or group(s) for resolution.', '\nAssist in monitoring server, network performance, security and IT Infrastructure.', '\nCreate and maintain good technical documentation.', '\nOn-site branch support.', '\nA/V installations, maintenance and support.', '\nSetup, install, manage, troubleshoot, train and support all Clark Pest Control's mobile devices, mobile peripherals, PestPac Mobile and all mobile applications.', '\nPurchase and maintain inventory for cell phones and tablets. Track and order branch requests for mobile peripherals.', '\nWork closely with Rollins Desktop team to deploy Rollins/Clark image to workstations and laptops.', '\nWork closely with Rollins TSS Security Team to prevent and remediate vulnerabilities within the desktop environment. Perform other duties as assigned.', '\nWhat's In It for You?', '\nMedical, Dental & Vision Insurance', '\nLife and AD&D Insurance, Voluntary Term Life and AD&D Insurance', '\nEmployee Assistance Plan', '\n401(k) Plan with Company Match', '\nPet Insuranc3', '\nPaid on the job training, including paid pest license and license renewal', '\nAdvancement opportunities. We promote from within!', '\nEmployees earn between $56k - $77k annually!', '\nLearn more about careers with Clark…', '\n

Qualifications:

\n', "\nWhat You'll Need", '\nExcellent customer service orientation and ability to communicate technical information clearly and effectively with end-users of various technical skill levels.', '\nExcellent communication skills.', '\nAbility to handle multiple priorities with concurrent deadlines.', '\nAbility to function under fast-paced, stressful conditions.', '\nMust have analytical skills that will allow interpretation of customer/user needs into practical solutions.', '\nAdvanced knowledge of Microsoft Windows desktop OS and Microsoft Office.', '\nAdvanced knowledge of typical end-user hardware.', '\nKnowledge of Android and iOS phones, tablets, and other portable devices.', '\nFamiliar with Active Directory, Microsoft Exchange, and other Microsoft and non-Microsoft servers.', '\nMust keep up to date on technical advancements by attending workshops or online courses.', '\nCurrent MCP and A+ certifications are preferred.', "\n2-3 years' experience working on a helpdesk or in a desktop support capacity supporting desktop applications, hardware, and peripherals is preferred.", "\nWhat's Required", '\nCandidates must meet physical job requirements and safely perform the following job duties with or without accommodations:', '\nYou must speak clearly and effectively in English and dress in a manner suited to a professional office. A pleasant personality, good interpersonal skills and the ability to deal positively with fellow employees, occasionally under stressful conditions, is a prime requisite.', '\nEach employee must obey safety instructions, rules, policy and procedures and use provided and installed safety devices and safety equipment. An employee is responsible for notifying his/her immediate supervisor of a violation or deficiency in safe and healthful working conditions.', "\nYou may be asked to operate a company vehicle. A copy of a valid California driver's license and a DMV printout must be on file before operating a company vehicle.", '\n•Hybrid Remote schedule: work from home Mondays and Fridays, in office Tuesday, Wednesday, and Thursday•', '\nYou must live within a reasonable commute driving distance of our corporate office located at 555 N. Guild Avenue, Lodi, CA 95240 and have the ability to drive to the location.', '\nClark Pest Control is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities', '\n#CPCCENTRAL001', 'Show more', 'See company reviews']