IT System Support Technician Epic HR, LLC Fontana, CA 92335 Logistics Company seeking an IT Tech. Appy now, start same week!

Job Title:

Systems Support Technician Job Purpose:

We are in an office AND warehouse environment with low temperatures and have partnerships with companies nationwide. Our mission is to assist in all technical related issues within our offices and warehouses, keeping operations running at all times. Must be open to

Travel:

50%

Essential Duties and Responsibilities:

• Resolve and log emails sent to IT support
• Respond and resolve IT related issues over the phone
• Setup, maintain, troubleshoot company mobile phones/phone systems, Desktops, laptop PCs, printers, etc.
• Installation of timekeeping clocks, office IT, operating system and user applications
• Routine maintenance
• Data recovery
• Troubleshoot hardware and software issues
• Implement anti-virus software and use for virus and spyware removal as needed
• Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
• Resolve any Microsoft imbedded OS configuration issues
• Resolve any mobile and wireless devices.
• Setup, configure, and troubleshoot network devices and infrastructure
• Process approved "I.T Request" forms which could include:
• Creating new user accounts for software
• Creating new domain/AD accounts
• Create and link shared folders
• Relocating users and hardware within the facility
• Changing users access within warehouse software
• Maintain a clean, neat, organized work area at all times.
• Other duties as assigned.

Minimal Requirements:

High school diploma or equivalent and relevant certifications Professional IT experience needed. Ability to work varied schedule including weekend and early morning shifts Ability to pay attention to detail, meet deadlines, and work within a team environment or independently. Be able to communicate and be able to interact with all levels of personnel. Must have excellent written and verbal communication skills Knowledge of Microsoft Applications Analytical and technical skills is a must

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lifting up to 50lbs Disclaimer This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as required. #ONT-1

Job Type:

Full-time Pay:

$67,000.00

• $70,000.

00 per year

Benefits:

401(k) Health insurance Referral program

Schedule:

Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

IT support: 1 year (Preferred)

IT Technician:

1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person