Between $37k and $51k Per Year Position range in Bexar County $37k - $63k Per Year Help Desk Specialist

BEAT LLC

Occupation:

Computer User Support Specialists

Location:

San Antonio, TX - 78215 Positions available: 1 Job #: 16821947 Work At Home option: Yes

Posted:

2/6/2025

Updated:

2/9/2025

Expires:

3/8/2025

Source:

WorkInTexas

Site:

WorkInTexas Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. 6 18 40 Help for . Opens a new window. Help for . Opens a new window.

Job Title:

 

Help Desk Specialist Location:

 San Antonio, TX (Remote but live in or near San Antonio, TX)

Clearance:

 

Secret Certifications:

 CompTIA Security+ & any

Microsoft Certification Qualifications:

Two years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures and apply industry best practices. Communicate clearly, both orally and in writing, in English. Have comprehensive knowledge of, and experience with, government regulations, policies, procedures, and limitations. Coordinate with the appropriate management levels, as required by applicable policies or procedures. Have working knowledge of latest versions of office automation software and recognize potential enhancements or limitations of new software utilized within their area of expertise/tasking. Experience providing scheduled and ad-hoc technical presentations to various audiences. Experience in conducting training for IT applications. Ability to synthesize and evaluate information from a variety of sources, to prepare documents or provide insight with which the COR or PM can make timely and accurate decisions. Help for Employer Information. Opens a new window.