Automotive Service Advisor Impex Auto Sales - 5.0 Reidsville, NC Job Details Full-time $48,000 - $72,000 a year 20 hours ago Benefits Health insurance Dental insurance Vision insurance Opportunities for advancement Qualifications Service writing Sales Customer service English High school diploma or GED Driver's License Quality control Automotive service Customer support 1 year Phone etiquette Automotive diagnostics Dealership experience Entry level Full Job Description Impex Chevrolet GMC is a customer-centric dealership offering a diverse inventory of high-quality, new & pre-owned vehicles. Since 2005, we've expanded from one car to a leading name, offering a diverse inventory of reliable and unique vehicles to customers locally and nationwide. We're on the lookout for passionate individuals who excel in sales, thrive in a fast-paced environment, and are committed to delivering excellence. About the

Role:

We are looking for a Professional Service Advisor to join our team! The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.

Responsibilities:

Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate Qualifications High school diploma or equivalent Valid driver's license & clean driving record Accredited training in service advisor skills, customer satisfaction, and quality control Automotive service advisor experience Ability to read, write and speak English fluently Ability to concentrate and accomplish tasks despite interruptions Multitasking skills Proficient use of computers/business machines Why Join Us ? At Impex Chevrolet GMC, we offer a competitive salary, comprehensive benefits (including medical, dental, and vision insurance), and opportunities for career advancement within our growing dealership. Join a supportive team focused on professional development. We are an equal opportunity employer.

Job Type:

Full-time Pay:

$48,000.00 - $72,000.00 per year

Shift:

8 hour shift Day shift

Work Days:

Monday to Friday Rotating weekends

Experience:

Service Advisor:

1 year (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person